Audio Visual Intern - Summer 2025 - Bandwidth
Raleigh, NC
About the Job
Who We Are:
Bandwidth delivers world-class messaging, voice, and emergency service connectivity for the world's biggest brands. We are the APIs and global network behind the platforms that the Global 2000's use to power their internal communications, contact center platforms, apps, and software. We transform interactions for top-tier orgs—and we do it on a global scale. We're the only ones who marry the power of our global network with the control and agility offered by our enterprise-grade APIs. Unmatched reliability meets unparalleled control. That's the Bandwidth way.
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
What We Are Looking For:
We are looking for an Audio Visual (AV) Intern to join our team for Summer 2025. In this role, you will do work that matters to Bandwidth and gain corporate/enterprise audio visual experience that will be an invaluable foundation for your audio visual or technology career. Communication is key at Bandwidth. Your job is to assist Bandmates in effortlessly communicating.
At Bandwidth, we have an 800 person world class event venue and 130+ conference rooms with granular automation & control, 20+ conference rooms in worldwide locations, multiple LED and multi-display video walls that you will assist in managing the technology and providing event support for.
You will support developers, sales, marketing, senior leadership, IT support and engineers, and a variety of other top tier professionals on a daily basis. You will become comfortable using technology such as NDI, Dante audio, Tricaster, auto tracking cameras, Extron automation and monitoring tools, biamp audio systems, and Brightsign media players. Training will be provided, as needed.
What You'll Do:
- Coordinate and lead Audio Visual and conferencing technical support for onsite corporate events hosted by Bandwidth.
- Frequently coordinate, plan, and lead events with all levels of internal customers ranging from: C-level executives, event coordinators, programmers/developers and non-technical professionals.
- Support Google Meet, Cisco Webex, Zoom, MSFT Teams, GoToWebinar, BYOD, and combination room conferencing systems as required by business needs.
- Install and support digital signage for team dashboards, room scheduling displays, wireless HDMI presentation devices, and digital whiteboard technologies.
- Document and implement Audio Visual process and procedures based on internal requirements provided by stakeholders.
- Work with and build strong relationships with outside vendors as needed.
- Execute other duties as assigned.
What You Need:
- Working towards a Bachelor's degree in Information Technology or equivalent
- Strong customer service skills
- Ability to interact comfortably with all levels of management
- Fundamental audio visual understanding (basic audio, video, & conferencing concepts) and IT concepts
- Strong problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to quickly learn and adapt to new technologies and platforms.
- Attention to detail
Bonus Points:
- 1-2 years experience in commercial/professional Audio Visual installation and troubleshooting
- 3+ years Audio Visual live event support
- Understanding of more advanced audio, video, conferencing and IT concepts. Including but not limited to: Gain structure, causes of feedback & methods of mitigation, video resolution and codecs, USB, network bandwidth utilization, latency, etc.
The Whole Person Promise:
At Bandwidth, we're pretty proud of our corporate culture, which is rooted in our "Whole Person Promise." We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
Are you ready for an awesome internship experience? At Bandwidth we're all about making your time with us fun and fulfilling! Take a break with our 90-minute workout lunch to energize your day, or roll up your sleeves for some cool volunteer activities that give back to our community. You'll also get to meet and connect with our leaders who can share their wisdom and advice. And let's not forget the fun social activities to bond with your fellow interns!
Join us for a summer full of learning, laughter, and new experiences—let's make some great memories together!
Are you excited about the position and its responsibilities, but not sure if you're 100% qualified? Do you feel you can work to help us crush the mission? If you answered 'yes' to both of these questions, we encourage you to apply! You won't want to miss the opportunity to be a part of the BAND.