Audio Visual AV Support Technician - US Tech Solutions, Inc.
Milpitas, CA
About the Job
Job Description:
- The ideal candidate will have a track record of supporting AV operations in a commercial enterprise environment, has expertise in AV systems along with excellent interpersonal and written communication skills.
- Provide break fix and troubleshooting support for AV systems and related technologies in the conference rooms, offices, and specialty spaces.
- Expert in AV systems and devices installation and proactive operations maintenance service.
- Support daily room sweeps and related escalations of conference rooms, digital signages, LED walls, meeting spaces, etc.
- Provide support for events setup and decommission.
- Service Conference Rooms (Zoom) and User Cubical for break\fix, resolve issues, triage incidents and requests of various IT Services.
- Support commissioning/installation and turnover of new conference rooms and other AV areas. Coordinate equipment RMAs.
- Work with projectors, sound systems, microphones, sound mixing equipment, overhead projectors, video equipment, adjust amplifiers, video screens, virtual conferencing systems, AV racks, and speakers.
- 3+ years of relevant work experience in AV operations.
- Experienced in AV installations (cable management, device add, move, change) and operations support (daily test and break fix support) in a large corporate environment and an understanding of audio/video signal flow.
- Understanding of basic networking technology, video transmission over network.
- Be able to troubleshoot video conference rooms.
- AV Support
- Zoom room or Conference room setup.
- Troubleshoot video conference rooms.
- HS or AA degree or relevant experience
Source : US Tech Solutions, Inc.