Atlanta Sales Manager - AMI - Menzies Aviation (USA) Inc

The position holder’s main purpose is to maintain our current customers and drive sales and sales initiatives to expand and grow our customer base.  They will build and maintain solid relationships with existing and potential customers.  The incumbent is expected to understand the needs of the customer, foster strong relationships internally and externally and drive the sales strategy for AMI in their locations of responsibility.  Much of their time is customer facing on the road. 

Main accountabilities include:

• Drive sales targets in line with the AMI Sales Strategy for AMI products and services.
• Develop and increase the sales pipeline in their region.
• Generating new sales leads and fostering any future opportunities across our network.  
• Play a key part in setting realistic but stretch targets and goals for themselves
• Engage in product marketing and support
• Understand the current competitor landscape and providing analysis to drive sales strategy.
• Increase customer base across all products and service.
• Drive and engage in European and overseas sales with some travel where required
• Work with department heads to provide feedback and solutions on their performance
• Adopt the highest levels of customer service and proactively managing any follow and resolution to minimise future and repetitive issues occurring.
• Support the customer services team during peak periods
• Work with the Branches to provide constructive feedback and solutions on our performance from the eyes of the customer.  

Qualifications and Experience:

• Proven senior sales executive / business development with a minimum of 10 years’ experience in a sales position with a GSA and/or airline, preferably also freight forwarder industry experience but not essential.
• A self-starter who possesses strong customer-orientation and understanding of customer needs. 
• Self-motivated, disciplined and a proven success in relationship development, with a flexible attitude to working hours.
• Good analytical skills
• Smart appearance and ability to interact/liaise with management on all levels and professional at all times.
• Good knowledge of all modes of transport including Air Freight, Express
• Excellent communication skills both written & verbal.
• Must have on-the-road sales experience with good negotiation skills.
• Must be able to drive and possess a clean Driver’s license

 Behaviors:

• Strives to understand the customer and their needs and able to provide solutions for customers.
• Builds trust easily, especially with customers
• Displays a high level of customer service and maturity when dealing with customers. 
• Possess gravitas and have the ability to talk positively about our products and services
• Has motivational and inspirational presence
• A team player who possesses a friendly and confident manner with a pleasant personality.
• High level of self-awareness and understand their impact on others
• Has a bias for action and energy to drive sales. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Sales & Commercial