AT&T Customer Service Representative at Luxe Global Solutions
Santa Ana, CA
About the Job
At Luxe Global Solutions, we are proud to partner with AT&T, a global leader in telecommunications, to deliver cutting-edge sales solutions to businesses of all sizes. We are seeking a driven AT&T Customer Service Representative to join our team and help expand AT&T’s market reach by providing tailored telecommunications solutions to business clients. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships, and has a passion for helping businesses grow through customized technology solutions.
Key Responsibilities:
- Develop and execute effective sales strategies to target and acquire new business clients for AT&T's telecommunications services
- Identify and pursue potential business customers, utilizing networking, cold calling, and lead generation techniques to build a strong pipeline
- Conduct in-depth consultations with businesses to understand their communication needs and offer tailored AT&T solutions, including wireless, internet, and fiber services
- Build and maintain long-term relationships with business clients, acting as their primary point of contact for all AT&T services
- Present AT&T's business solutions to decision-makers, negotiate contracts, and close sales deals to meet or exceed monthly sales targets
- Stay up-to-date on the latest AT&T products, services, and market trends to effectively communicate competitive advantages to prospective clients
- Collaborate with internal teams and AT&T Representatives to ensure seamless onboarding and account management for new business clients
- Provide ongoing support to existing clients, helping them maximize the value of their AT&T services while identifying opportunities for upselling