Asst. Property Manager - Real Estate Equities

Title: Assistant Property Manager

Job Classification: Non-Exempt

Reports To: Property Manager

Purpose: Help support and maintain REE properties by assisting the Property Manager in a wide variety of areas as well as support other property staff with training as necessary to ensure the property and all employees succeed.

Assistant Property Manager Job Duties and Responsibilities:

• Provide all residents with exceptional customer service and foster good resident relations.
• Assist in training and supervision staff on all job responsibilities and be a valuable leader of an effective on-site team.
• Follow and show REE’s mission, vision, values and manage enforcement of policies and procedures.
• Perform job duties in a continuous manner without assistance/supervision.
• Meet and greet prospects in person and on the telephone.
• Assist in filing UD’s and sending out late rent letters.
• Assist residents and applicants with their questions and record maintenance service requests.
• Receive and enter rents security deposits, concessions, late fees and all other charges from applicants and residents.
• Participate in rent collection, and collection of delinquent rents.
• Maintain site records (resident files, certification, payables, M/I and M/O inspections, etc.)
• Perform community inspections as directed by Property Manager.
• Assist in maintaining budget controls, maximizing income potential and controlling operating expenses.
• Participate in preparing for and performing the marketing outreach program.
• Assist and participate in resident activities and retention programs such as National Night Out.
• Assist in maintaining impeccable curb appeal and interior cleanliness.
• Participate in the polishing up of the model, vacant apartments, and the tour route.
• Assist with scheduling vendors and helping other site staff in the completion of capital improvements, projects and regular maintenance requests as necessary.
• Perform other duties, as assigned.

Assistant Property Manager Position Requirements:

• Must possess a minimum of three years of progressive property management & Leasing Agent experience, including supervisory responsibilities.
• Must possess the ability to communicate effectively, both verbally and in writing.
• Must possess excellent organizational skills and the ability to multi-task and meet deadlines.
• Must have intermediate proficiency with Microsoft Office applications, Yardi and Knock experience desired.
• Maintain professional office environment, treating all applicants, residents, fellow employees with respect.
• Must have knowledge of Fair Housing Laws.
• Current valid driver’s license, insurance and a reliable vehicle.
• Consistently follow, enforce and support REE screening criteria as required by the Fair Housing Laws and REE.
• Some travel may be necessary dependent on the location of your property.

Assistant Property Manager Physical Requirements:

• Ability to sit for long periods of time at a computer.
• Ability to lift up to 10 pounds.
• Ability to twist, turn, bend, and walk up and down stairs as necessary