ASST. GENERAL MANAGER - Compass Group

Position Title: ASST. GENERAL MANAGER

Reports To: General Manager

Salary: $80,000-$95,000

Other Forms of Compensation: 10% Bonus Eligibility + Comprehensive Benefits Package

Become part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Voted Glassdoor's Employee Choice Awards - Best Places to Work in 2021.

This position is eligible for an Employee Referral Bonus!

Job Summary
The Assistant General Manager is responsible for the service and experience of the operation. Motivates, trains, develops and directs team members to deliver exceptional service and accomplish daily goals and projects. This position oversees the administrative and operational tasks, including financial management and analysis, sanitation and safety. The Assistant General Manager will focus on hospitality and the cafe experience for the Google Food program in order to support operational excellence. This position reports into the General Manager and will leverage their strong communication, hospitality and operational skills to partner with key stakeholders to promote standards, expectations and enhance user (partner) experience.
This position is based in Seattle, WA.

The great things you will be expected to do:

• Multi-unit oversight with at least 2 locations and 60 associates. Annual budget of ~$25mm.
• Designs, manages and owns the overall experience, not just the offerings.
• Sets an expectation of hospitality that is friendly and engaging.
• Has a Passion for quality food preparation and taste.
• Trains and develops the management team.
• Assists the GM to ensure manager reviews, coaching sessions, and disciplinary actions are delivered in a professional and timely manner.
• Works with GM to monitor and manage all financial responsibilities.
• Ensures all sector and Compass employee guidelines are implemented and adhered to.
• Promotes a culture of Food and Workplace Safety.
• Treats everyone with professionalism, care and respect.
• Responds to all comments and complaints within 24 hours and follows up with a written or verbal response with copies to the DM and our partner.
• Communicates with our partner honestly, accurately and in a timely manner.
• Works with GM or RDM to ensure cafe teams work within budget while maintaining standards.
• Oversees and contributes to the successful opening of all new Cafes.
• Meets all timelines for quarter and year-end reports given by our partner and Sector Employer.

Minimum Qualifications:

• Bachelor's degree is preferred, or equivalent professional experience.
• Has a minimum of 2-4 years food service multi-unit supervision experience.
• Preferred experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Multiple unit management & high volume experience is preferred.
• Excellent communication skills both written and verbal.
• Creativity and innovation are a must!
• Project management skills with previous new business development is preferred.
• Ability to create and execute new systems, processes and procedures.
• Financial acumen and proven track record of successful operations in previous roles.
• Strong passion for great food and hospitality.
• Manages time effectively and prioritizes tasks to meet deadlines.
• Ability to follow all Health & safety standards.
• Demonstrates good judgment and decision making skills.
• Ability to work independently as well as in a team.
• Proficient computer skills and knowledge of Google Suites.
• Ability to maintain confidentiality.
• ServSafe or Department of Health Certification is preferred.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA.

Compass Group is an equal opportunity employer.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Associates at Restaurant Associates are offered many fantastic benefits:

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Req ID:1374600

Restaurant Associates

Nakiiya Nashaya Jones