Associate Solutions Architect - AXS - AXS - Los Angeles, CA

AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.

We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.

The Role

AXS is seeking an Associate Solutions Architect who will contribute to ensuring that all campaigns are aligned with the company's overall strategy, branding, and marketing and sales goals. This role will assist in the designing, building, and delivering tailored Salesforce email marketing and push notification solutions using Salesforce Marketing Cloud and other integrated technologies/data platforms to support pre, during, post event notification strategy to engage fans further. This role will also provide necessary support to the Sr. Solutions Architect.

What Will You Do?

• Build and maintain Salesforce email, push, and SMS notification solutions using Salesforce Marketing Cloud and other integrated technologies/data platforms
• Build & execute Salesforce Marketing Cloud automations supporting pre, during, post event notification strategy
• Support RETL audience models and syncs in Hightouch and support SQL changes for SFMC automations
• Edits SFMC data extensions as needed to meet campaign objectives
• Collaborate with key stakeholders to build, iterate, and QA existing or new processes and functions
• Assist in partnering with Product, Analytics and Marketing in the implementation of automated workflows, triggers, and activation of other channels
• Provide business analysis and project management support
• Follow processes created for other divisions for e-mail requests, communication of KPIs & strategy
• Assist in the continuous advancement of marketing capabilities including targeting, and personalization in collaboration with multiple stakeholders
• Provide data governance and architecture guidance to further AXS global priorities

What Will You Bring?

• 3-5 years of related technical experience
• 2 years of experience with architecting systems/solutions
• Experience configuring Email Studio (including Contact Builder, Automation Studio, and Journey Builder)
• Experience with technical implementation and Email Marketing Management
• Experience configuring additional Marketing Cloud functionality (Audience Builder, Audience Studio)
• Experience with Salesforce Marketing configurations
• Experience in CRM, campaign process design and implementations
• Experience creating logic for data ingestion & extensions
• Experience with diagramming software required (LucidCharts, Visio, etc)
• Experience analyzing information and designing comprehensive solutions that are flexible and adaptable

Bonus points if You Have

• Experience in the marketing industry
• Experience with the Sales/Service Cloud to Marketing Cloud connector

Pay Scale: $78,086- $100,000

What’s in it for You?

• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.

Why AXS?

AXS, a subsidiary of AEG, sells millions of tickets each year for over 500 premier venues, sports teams, and event organizers across North America, Europe, Asia, Australia and New Zealand. Clients include First Avenue, USGA, Red Rocks Amphitheatre, Crypto.com Arena, Coachella, Stagecoach, The O2, and B.League (Japan).

Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide. In each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. 

To learn more about our culture and values, visit: https://solutions.axs.com/careers/

More about AEG

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.

We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.