Associate Sales Operations Analyst - SGA Inc.

Software Guidance & Assistance, Inc., (SGA), is searching for an Associate Sales Operations Analyst for a Contract assignment with one of our premier SaaS clients in San Jose, CA. This position is also open to fully remote.

Responsibilities :

• Short-term assignment to audit and reconcile Acrobat Sign (Sign) sales and product usage data within Salesforce (SFDC) sales system and other data reporting systems. Initial assignment duration is 1 quarter / 3 months.
• Based on current data reports, analyze how closed sales opportunities are utilizing Sign and how this impacts royalty payments payable by Adobe to 3rd party partners.
• Start with a "Top 100 " customer list. Then, audit additional customer cohorts in priority order.
• Work with Royalty Operations team to adjust royalty payment information in existing sales systems, based on audit results.
• Work with Sign Product Management to review current Sign customer usage reports and Sign customer contracts to assess actual customer usage or non-usage.
• (Possible duty) Interface directly with 3rd party partners, as necessary.

Required Skills

• Moderate to strong familiarity with Salesforce CRM application
• Moderate to strong familiarity with other data visualization and reporting systems, for example Microsoft Power BI, Tableau, Splunk, etc.
• Excellent Microsoft Excel data reporting skills, including pivot tables, data modeling, etc.
• Exceptional analytical skills
• Ability to troubleshoot and solve problems independently
• Excellent researching skills
• Exceptional attention to detail when reviewing and summarizing customer sales data and product usage data
• Strong communication skills. Ability to synthesize data into executive summaries, to be shared via PowerPoint, written summaries or verbally in meetings.
• Strong "can do attitude and sense of urgency to achieve meaningful business results over short timeline.
• Bachelor's Degree in Business or Finance
• 2 to 3 years experience as an Analyst in Sales and Sales Operations

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.