Associate Retail Sales (Milwaukee, WI, US) - Harley-Davidson

Auto req ID: 24680 
Title: Associate Retail Sales 
Job Function: Sales 
Location: MUSEUM 
Company: Harley-Davidson Motor Company 
Full or Part-Time: Part Time 
Shift: SHIFT1 

A walk through the Harley-Davidson Museum is a walk through the history of America. With an unrivaled collection of Harley-Davidson® motorcycles and memorabilia, a 20-acre, park-like campus, and a calendar full of activities, the H-D Museum is one of Milwaukee, WI’s top tourist destinations for visitors from around the globe. Join the H-D Museum as a Associate Retail Sales and help create an experience that will stay with visitors for a lifetime.

Job Summary

The Retail Sales Associate (RSA) is the first point of contact for Museum retail store visitors and will be responsible for providing a positive, enjoyable learning experience for all visitors. The RSA is an integral member of our Museum team, responsible for day to day operations in The Shop.

Job Responsibilities

• Must be able to work 24 hours per week on average (a few more in summer, a few less in winter).
• Demonstrate superior customer service both in person and on the phone.
• Conduct customer transactions/interactions in a professional manner.
• Help maintain a neat and clean Shop environment.
• Assist with the receiving, tagging, and stocking of merchandise.
• No set schedule. Must have the flexibility to work weekends and some evenings and holidays when needed.
• Manage multiple duties simultaneously and work in a dynamic, fast-paced environment.

Education Requirements

• High school diploma or GED/HSED is required.

Experience Requirements

• Two years of previous experience in a customer service or retail work environment.
• Ability to understand and resolve visitor questions or issues while keeping the organization’s goals in mind.

Harley-Davidson is an equal opportunity employer that continues to build a culture of inclusion, belonging and equity through our commitment to attracting and retaining diverse talent from all backgrounds, without regard to race, color, religion, sex, sexual orientation, national origin, gender identity, age, disability, veteran status or any other characteristic protected by law. We believe in fairness and providing a level playing field for all. We foster a culture that thrives on diverse perspectives and contributions to ignite the creativity and innovation to fuel our business and enhance the employee and customer experience.

The pay range shown represents the national average pay range for this role. Your pay may be more or less than the stated range and is dependent on your geographic location and level of experience.

We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401k program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. We welcome everybody to join our family and be united no matter who you are or where you come from. Learn more about Harley-Davidson here.

Applicants must be currently authorized to work in the United States.

Direct Reports: No  
Travel Required: 0 - 10%  
Pay Range: $15.50 
Visa Sponsorship: This position is not eligible for visa sponsorship  
Relocation: This position is not eligible for relocation assistance