Associate Project Manager - ETC
Middleton, WI 53562
About the Job
Is a career in Project Management of interest to you, but you aren't sure where to start? ETC is currently seeking an Associate Project Manager to join our Professional Services team. As an Associate Project Manager, you will be exposed to a variety of Project Management tasks, assisting in guiding projects from start to finish, while providing superb customer service to our customers.
Familiarity with ETC products is a plus, but not required. We have a team of passionate visual environmental technology experts that are excited to teach you all they know about our amazing products.
By joining our team, you will receive generous time off (4 weeks in your first year), healthcare benefits on day one, and retirement options via 401k with employer-match. Available amenities at our headquarters include an onsite fitness center, an at-cost deli, and health and wellness professionals and programs.
ETC is a 100% employee-owned company through an Employee Stock Ownership Plan - all employees contribute to and benefit from the company's continued success.
If this position is of interest to you, please apply today. If you have any questions about this position or the recruitment process, please contact Ge Xiong at 608.824.5148 or via email to Ge.Xiong@etcconnect.com.
Representative Responsibilities:•Assists in implementing the design of a custom project with oversight from a Project Manager.
This could include:
•Acquiring information from dealers, consultants, engineers, electricians, representatives, and end
users in a timely and professional manner
•Reviewing of quotations, sales orders, and purchase orders
•Outlining system requirements
•Reviewing submittal drawings
•Preparing sales order changes information for Project Assistants
•Producing release documentation for Project Assistants
•Updating project schedules
•Reviewing of available documentation to produce submittal drawings
•Independent responsibility for projects under specific guidelines from purchase order through system startup
•Addresses requests for information from dealers, consultants, engineers, electricians, representatives,
and end users in a timely and professional manner
•Reviews sales order and purchase orders and addresses any discrepancies in a timely fashion
•Confirms system requirements
•Ensures the project's progress scheduled ship date is met
•Provides accurate project status to customers as soon as changes occur
•Releases product to manufacturing
•Updates project schedules to ensure they are accurate and current
•Ensures quality customer support
•Ensures product shipped meets customer's expectations
•Communicates with customers to ensure customer satisfaction.
•Provides back-up to Project Managers when needed
•Other duties as assigned
•Special projects and requests are completed in a timely and positive fashion
Minimum Requirements:•Associate degree or 4 years of comparable experience
•Previous technical theatre, commercial lighting, architectural lighting, and/or construction experience preferred
•Familiarity with ETC's products is beneficial, but not required
•Practical knowledge of lighting systems preferred
•Excellent communication, organizational, and interpersonal skills
•Strong motivation and attention to detail
•Microsoft Office/PC skills
•Able to work well under pressure and set priorities for multiple assignments