Associate Program Manager - Align

Join a team that is changing millions of lives. 

Transforming smiles, changing lives. 

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible. 

Ready to join us?

About this opportunity 

The Associate Program Manager will be responsible for executing implementation of the New Customer Growth Program and related education and support initiatives while working with a cross functional team.  The successful candidate is a self-starter who has a track record for delivering projects with minimal oversight while driving to meet the needs of a new customer Dentist that differentiate Align Technology, Inc. as a best partner to do business with. This role will sit in the Morrisville, NC office. 

In this role, you will… 

• Responsible for executing and coordinating program strategies through a team of specialists
• Support new initiatives for doctor education with cross functional ownership of driving recruitment and event scheduling
• Lead projects by partnering with external and internal agencies, aid in developing marketing materials, and help manage communication to internal and external stakeholders
• Work closely with Sales leadership, Professional Marketing, Business Development teams, and Technology teams to drive improvements and success of the program
• Assess and enhance current initiatives including Onboarding support, education, promotions, experiences, and sales tools  
• Help implement expansion of the program into other areas such as Ortho channel and DSO channel
• Manage analytics and reporting of the program for internal leadership level meetings
• Additional responsibilities:
  • Ensures the effective fulfillment of objectives and deadlines assigned to the cross functional teams – Events, Area Education Specialists (contractors), and Professional Relations.
  • Complies with all safety policies, practices, and procedures. Reports all unsafe activities to supervisor and/or Human Resources
• Participates in proactive team efforts to achieve departmental and company goals

In this role, you’ll need … 

• BS or BA required
• 4+ years in professional work experience
• Demonstrates initiative, takes action, and drives for results
• Strong project management with demonstrable experience (any PM certification a plus)

• Meticulously organized and detail-oriented with a passion for delivering tangible results
• Ability to travel up to 20%

• Demonstrated ability to identify internal and external customer needs and create solutions to meet them
• Excellent communication skills
• Email communications
• Representing the team to Sales leadership over meetings and presentations
• Ability to work cross functionally with individuals in an organization and understand their needs/motivations and manage complex cross-functional projects

• A demonstrated proficiency in the use of MS Word, MS Excel, PowerPoint – and ability to develop and deliver effective presentations. Proficiency in Asana, Trello or other Project management software a plus.

Sound like a good fit?    

Great! Click the "Apply" link to let us know you are interested. Not the right fit? Don’t worry, Align is quickly growing so we are creating more opportunities to expand our Align family. Please consider joining our Talent Network to receive notifications about future jobs or sharing this opportunity with others in your network.     

About Align   

Align Technology is a publicly traded medical device company that is transforming smiles and changing lives. Our global team of talented employees develop innovative technology, tools and treatment options to help dental professionals worldwide achieve the clinical results they expect. Our digital ecosystem combines the power of technology to create beautiful smiles through the integration of AI and machine learning, digital imaging and visualization, biomechanics and material science to develop the Invisalign system, the most advanced clear aligner system in the world; iTero Intraoral Scanners and OrthoCAD digital services. Did you know? Align is the world’s largest manufacturer of custom 3D-printed materials.    

By joining Align, you will be part of a global, fast-growing company in one of the most dynamic industries. Great people, innovative technologies, and meaningful work – these are just some of the things employees say make Align Technology a great place to work.    

We respect your privacy. Please review our Applicant Privacy Policies for additional information.   

Global Diversity Statement:

At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we will continue building a workforce of diverse cultural backgrounds and life experiences and fostering a culture of open-mindedness and compassion for all our employees. We live our company values by promoting healthy people and healthy communities. All with the intent of changing millions of lives, one unique smile at a time.

Equal Opportunity Statement

It is our policy to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for positions with Align must be legally authorized to work in the country which they are applying for and verification of employment eligibility will be required as a condition of hire.

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