Associate, Patient Access - Montefiore St. Luke's Cornwall

Pay Rate: $22.60 per hour.

Responsible for obtaining all demographic and insurance information; to ensure accurate and timely medical record completion in accordance with Joint Commission on Accreditation of Health Organizations (JC) Department of Health (DOH) standards and medical staff bylaws, rules and regulations. This position is responsible for ensuring the effective management of all incoming referrals, authorizations, Pre-Registration and Scheduling and the transition of inquiries to the appropriate service lines. Responsible for completing/distributing paperwork, entering pertinent patient information into Hospital Information System, verifying insurance eligibility, identifying out of pocket cost, and communicating with staff and patients on point of cash requirements on/before service date.

Education/Training: High school diploma or equivalent required. Associate's degree strongly preferred. In the absence of an Associate degree, a combination of either health care finance or healthcare access certification (CHAA) or specific experience can be substituted. Ability to read, write and communicate in English. Bilingual (Spanish) a plus.

Required to successfully complete the pre-access orientation program and pass competency test within 30 days of hire/transfer.

Experience: Three (3) years of patient registration or patient accounting experience required. Experience must have included frequent customer interaction with a broad and diverse community. Prior experience must demonstrate the ability to work well under pressure, and to prioritize and multi-task with a high level of accuracy and attention to detail. Prior experience working with Windows-based software. Ability to learn new processes, procedures, and software programs quickly.

Licensure, Registration or Certification: N/A

Montefiore St. Luke's Cornwall (MSLC) is a not-for-profit hospital dedicated to serving the health care needs of those in the Hudson Valley. In January 2018, St. Luke's Cornwall Hospital officially partnered with the Montefiore Health System, making MSLC part of the leading organization in the country for population health management. With dedicated staff, modern facilities and state-of-the-art treatment, Montefiore St. Luke's Cornwall is committed to meeting the needs of the community and continuing to aspire to excellence.

We are proud to be on Becker's Hospital Review as one of the 150 Great Places to Work in Healthcare, as well as being a Certified Great Place to Work.

Visit https://www.greatplacetowork.com/certified-company/1379468 to learn what makes MSLC an exceptional place to work.

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