Associate Director, Seramount Chief Diversity Officer Collaborative - Vista Equity Partners Management, LLC

Associate Director, Seramount Chief Diversity Officer Collaborative

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, advancement, and the workplace.

Seramount, part of EAB, is a strategic business dedicated to advancing diversity, equity, and inclusion (DEI) in the workplace.

We serve forward-thinking organizations with integrated tools that provide a strategic and holistic map for setting new standards for workplace culture. Over the past four decades we’ve built deep, data-powered intelligence on the employee experience, allowing us to address specific client workplace challenges related to DEI. Our business is in growth mode and offers the right person the opportunity to be a part of a diverse, dynamic, creative, and highly skilled team partnering with leading companies to advance more inclusive corporate cultures.

The Associate Director, Seramount Chief Diversity Officer Collaborative (CDOC) is responsible for supporting strong contract value expansion of existing products (majority of role) and identifying and launching new products and services.

A major part of this role is to develop and maintain deep, actionable understanding of the "voice of the market" in Seramount’s Chief Diversity Officer Collaborative (CDOC) product. CDOC is an executive leadership forum for over 150 Chief Diversity Officers and Diversity Executives of leading global companies who partner with Seramount to advance thought leadership and impact through DEI in global businesses, non-profits and educational institutions. It is the flagship project of Seramount, a professional services firm that works with over 500 companies representing 25 million employees to advance inclusion in the workplace cultures and to drive innovation and better marketplace outcomes. In its 3rd year, Seramount CDOC is at an exciting phase of growth and impact, with a 2025 theme of Re-envisioning the DEI Playbook, hosting convenings bringing together leading global companies in NYC, Chicago and Los Angeles, among other locations.

You will also interact closely with Seramount’s product teams in setting research agendas, evolving product design, and perfecting partner use-cases for Seramount product content and services.

This position works closely day-to-day with the leaders of Seramount Advisory, Insights, and Events to ensure our Partnership delivers a set of relevant, competitive, and measurably impactful services to current and prospective partners. This role serves as liaison to Seramount Sales & Account Management leaders, ensuring those teams have what they need to achieve ambitious growth via new Research partnerships and strong renewal performance.

This hire may be based in Washington, D.C., Richmond VA, or open to remote candidates within the continental U.S. This position may require occasional travel (10-20%) to partner organizations. The position will report into the Managing Director, Seramount Chief Diversity Officer Collaborative.

Key Responsibilities:

• Manage CDOC communications calendar and deliverables including creating, editing and quality checks for written and data-based deliverables.
• Project manage Chief Diversity Officer In-Person Gatherings (4-5/year) and Virtual Convenings (6-7/year) bringing together senior executives from over 150 leading global companies in thought leadership forums.
• Develop and manage distribution of marketing collateral, presentation materials and content, including printed materials for in-person and virtual events.
• Partner with Seramount Insights and CDOC clients to stay current on key diversity trends and best practices relating to all dimensions of diversity (gender, LGBTQ+, race/ethnicity, disabilities, neurodiversity, socio-economic diversity, intersectionality, etc.), equity and inclusion.
• Establish and track quarterly performance metrics for CDOC in partnership with Seramount account management and CDOC leadership, including net promoter score (NPS), event participation, themes analyses, etc.
• Liaise with Seramount Insights, Relationship Directors and New Logos teams as needed to ensure success for all CDOC programs.
• Support prospect campaign and meeting themes to direct marketing efforts recommending new go to market approaches (e.g., bundles).

Basic Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field.
• Minimum 5 years of post-graduate professional work experience.
• Thoughtful, creative, and proactive problem-solving and critical thinking skills.
• Excellent organizational, oral, and written communications.
• Concrete understanding of DE&I strategies, metrics, and the correlation to implementing significant organizational impact in the workforce, workplace and marketplace.
• Demonstrated ability to build strong relationships and interface effectively with all levels in the organization and with external stakeholders.
• Ability to utilize both research and insights to deliver recommendations and solutions; proven analytic skills and ability to translate market findings into commercial strategy and product innovations.
• Demonstrated experience with stakeholder engagement and/or change management.
• Highly detail-oriented, organized, able to multi-task, follow through and work independently as well as within a highly collaborative team structure.
• Demonstrated ownership of and accountability towards business goals.
• Demonstrated consultative approach and commitment to our partners’ success.
• Experience preparing workshops and formal presentations to external stakeholders.
• Willingness to travel up to 20%.

Ideal Qualifications:

• MBA or advanced degree.
• Management or strategy consulting experience.
• Proven ability to successfully work in a matrixed organization.
• Experience with solution-focused problem solving and thinking through problems creatively.
• Experience with new product or business development.
• Experience working with clients in a consultative role.
• Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB’s DE&I Promise.

If you’ve reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome diversity of background and experience. We would encourage you to submit an application if this is a role you would be passionate about doing every day.

Compensation:

The anticipated starting salary (base) range for this role is $61,500 - $95,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, including, without limitation, individual and organizational performance.

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:

• Medical, dental, and vision insurance plans; dependents and domestic partners eligible.
• 20+ days of PTO annually, in addition to paid firm and floating holidays.
• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each).
• 401(k) retirement savings plan with annual discretionary company matching contribution.
• Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans.
• Employee assistance program with counseling services and resources available to all employees and immediate family.
• Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation.
• Fertility treatment coverage and adoption or surrogacy assistance.
• Paid parental leave with phase back to work program for birthing and non-birthing parents.
• Access to milk shipping service to support nursing employees during business travel.
• Discounted pet health insurance coverage for dog and cat family members.
• Company-provided life, AD&D, and disability insurance.
• Financial wellness resources and membership in a robust employee discount program.
• Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities.

Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to “make education smarter and our communities stronger” we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don’t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.