Associate Director, QPS Data & Analytics - Remote at UnitedHealth Group

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.
Come make an impact on the communities we serve as you help us advance health equity on a global scale.
Join us to start Caring.
Connecting.
Growing together.At Optum Health, we aim to make healthcare operations more efficient and effective, allowing patients and members to focus on their health.
We are committed to consistent and accurate quality practices across UnitedHealth Group, advocating for our patients and identifying process improvement opportunities to enhance quality and safety.This position is part of the Optum Health Quality and Patient Safety (QPS) Quality Improvement Team, responsible for reshaping the way Optum Health approaches key QPS data analytics and insights for quality improvement.
We seek an experienced data quality professional who wants to work with population analytics while seeking opportunities to improve and transform processes thru statistical analysis.
We are looking for a forward-thinking analytical leader capable of performing, presenting, and deconstructing data across the Optum Health QPS landscape.
Ideal candidates will be passionate about data, insights, analytics, and driving subsequent actions from the insights gained through analysis.
If you can identify and solve complex opportunities while telling a compelling story with data and analytics to senior leaders in a corporate environment this is the role for you. You’ll enjoy the flexibility to work remotely
• from anywhere within the U.S.
as you take on some tough challenges. Core AccountabilitiesDirectly supports the Accountable Quality Leader (AQL) to identify and implement strategies to generate, ingest, validate, and store data with controlsWork with business partners to aid in the creation, analysis, and understanding of their metrics while deriving key insights to drive focus Develop data and statistical insights within enterprise initiatives to ensure our patients receive the highest level of care that is right the first timeCollaborate across Optum Health utilizing statistical quality analysis to present existing trends, patterns, and risks associated with their respective metricsProvide relevant data and statistical insights for quality process improvement in collaboration with quality engineers, clinicians, and leadershipEstablish a foundational data analysis standard that provides a statistical playbook of required graphs, tests, and analysis for effective data evaluation and presentationApply critical thinking, problem-solving methodologies, statistical analysis, and a systemic approach towards highlighting and presenting insights that drive operational improvement Ability to lead, mentor, guide, train, and support data analysis and insight needs across Optum Health Executing the data analysis and evaluation cycles while effectively partnering within and across Optum Health to improve quality and safety for our patientsPrimary Responsibilities:Engage and lead program execution while establishing trust & rapport with functional partners (Technology, Facilities, Operations, Training, Reporting Product, Quality, Legal, Regulatory, etc.) to deliver our quality transformationApply both critical and strategic thinking methodologies towards defining and developing the right approach with the right levels of analysis to ensure we effectively measure, monitor, and manage our clinical metricsEffectively evaluate current program plans and processes while effectively identifying and communicating opportunities for improvementEstablish a high performing team committed to establishing rapport and trust while driving action planning and process improvementDrive forward a culture of continuous improvement and efficiencyPartner to identify critical to quality metrics, and support the operationalization of monitoring and management to deliver improved process performanceAnalyze processes, data, and systems to identify improvement opportunities and make improvement recommendationsCreate effective and compelling visual materials/presentations that support the process improvement impact to the organization and adequately represent the impact to quality, cost, and timeDevelop and maintain appropriate relationships with all stakeholders to facilitate the successful accomplishment of key quality initiativesEnsure effective communication with all executive leadership and internal stakeholders in a concise standard cadence throughout the projectYou’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:10+ years of experience leading strategic programs across the enterprise7+ years of experience in process improvement, design/re-design and implementation of permanent and continuous corrective actions7+ years of experience applying quality and complex data analytics 7+ years of people leadership experience within a highly complex/matrixed environment with budget, FTE, and/or savings delivery7+ years of experience influencing people through clear/concise storytelling at all levels in the organization on key decisions and strategies to drive change7+ years of experience in a corporate settingProven to be data driven, yet comfortable with ambiguity and able to balance a bias for action with an understanding of appropriate riskProven leadership, interpersonal, and organizational/management skills with an ability to motivate and lead cross functional teams at all levels to accomplish shared goals under stringent timelinesDemonstrated ability to identify and analyze relevant data to determine the root cause of problems, make data-based decisions, and prioritize actions that will have the greatest impact on customer outcomes and experiencesDemonstrated ability to analyze processes, data and systems to identify improvement opportunities and make improvement recommendationsDemonstrated ability to develop/maintain work plans, schedules, project task lists, and status reportsDemonstrated ability to provide direction, guidance, and support to other project team membersDemonstrated ability to define, track, and monitor key success measures associated with projectsDemonstrated ability to successfully deploy and support change managementPreferred Qualifications:10+ years of experience driving transformational quality, insights/analytics, and process improvements leveraging facts and data5+ years of experience in health care operations or a transactional process environmentDemonstrated project and program management experienceProven leadership and organizational skills with the ability to motivate cross-functional teamsProven to be engaging storyteller capable of synthesizing complicated information into simple concise material that resonates across stakeholdersProven to review, Analyze and Report Statistical findings through critical thought and storytelling of key findings and opportunities to all levels within a matrixed organizationProven to provide leadership on business process improvement and drive forward a culture of continuous improvement and efficiencyProven to partner to identify critical to quality metrics, and support the operationalization of monitoring and management to deliver improved performance across business processes*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy The salary range for this role is $106,800 to $194,200 annually based on full-time employment.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc.
UnitedHealth Group complies with all minimum wage laws as applicable.
In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected.
Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace.
Candidates are required to pass a drug test before beginning employment.Brand: Optum Health ServicesJob ID: 2265877Employment Type: Full-timeJob Area: Medical & Clinical OperationsFunction: GeneralIndustry: Direct Health/Medical Insurance Carrier