Associate Director (Hybrid) at Pinkerton Consulting & Investigations, Inc.

The Associate Director partners with a region's Director serving as a client's "Trusted Risk Advisor" by anticipating the client's needs and overseeing all aspects of the assigned portfolio. The Associate Director is responsible for responding to various client requests that allow Pinkerton to achieve business objectives while ensuring client satisfaction and optimal business results. This position will have a hybrid work schedule (remote/client locations) and the candidate can be based in Indiana or Kentucky.

Essential Functions:

1. Represent Pinkerton's core values of integrity, vigilance, and excellence.
2. Partner with the Region Director to establish and maintain "trusted advisor" relationships with new and existing clients;
   • Regularly contact clients to ensure that the highest level of corporate risk management is delivered.
   • Perform regular service evaluations with clients.
3. Work on all business areas in the assigned region portfolio to ensure excellent business results and delivery.
4. Participate in business development activities, including sales presentations, RFPs, and contract negotiations.
5. Participate in local networking opportunities, including industry and/or client-sponsored events, seminars, and training.
6. Submit requisitions for new and/or replacement positions associated with client contracts;
   • Partner with Pinkerton's Talent Acquisition team to review, interview, and orientate new employees assigned to billable positions.
7. Plan, assign, supervise, and direct work;
   • Effectively manage PDPs (Pinkerton Dedicated Professionals), Operation Managers where applicable, and other full and part-time employees through active communication and ongoing skill development.
8. All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor's degree with at least three years of client and business management experience or an equivalent combination of education and experience sufficient to perform the job's essential functions, as determined by the company. Pinkerton is an inclusive employer that seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:

• Business management experience.
• Able to analyze complex data and develop innovative recommendations and solutions.
• Solid project management skills.
• Able to develop business leads into new client relationships.
• Excellent written, verbal, and presentation skills.
• Able to successfully establish and maintain strong client relationships through a trusted risk advisor approach.
• Serve as an effective team leader.
• Monitor, coach, and develop employees up to expected performance standards.
• Able to adapt as the external environment and organization evolves.
• Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Exposure to sensitive and confidential information.
• Maintain composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations.
• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Ability to adjust focus between close and distance vision.
• Exposure to sensitive and confidential information.
• May be required to use vehicle for the performance of duties.
• Frequent sitting, standing, and/or walking.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.