Associate Director, Digital Experience - Johnson & Johnson Family of Companies

J&J Innovative Medicine is recruiting for anAssociate Director, Digital Experiencelocated in Titusville, NJ or Horsham, PA. 

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ (https://www.jnj.com/). 

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.  

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.  

At Johnson & Johnson, we all belong. 

The Associate Director, Digital Experienceis responsible for being a strategic and trusted advisor to the J&J Innovative Medicine Commercial Sales Learning teams. In this role, you will contribute to the creation of outstanding learning experiences utilizing your technology and design expertise to support performance and drive business outcomes that serve our patients. You will utilize current learning technology tools from J&J Innovative Medicine’s existing learning ecosystem (e.g., Janssen Learn—an experience design platform/Light LMS, Summit—Cornerstone on Demand LMS, and Axonify—a gaming platform) and be prepared to do the same in a modern learning J&J Enterprise Learning ecosystem that includes: Xyleme and Edcast. You will architect learner experiences that are simple, intuitive, instructionally sound, and engaging that are aligned to business strategies.  

In this role, you will collaborate with subject matter experts (SMEs) within the business and work closely with fellow Learning Experience Excellence (LEx) team members to provide guidance to business partners encompassing both digital learning strategy and learning experience/design, resulting in a comprehensive, end user-centric learning solution. 

What will you do? 

·        Partner with external vendors to provide technical specifications, share timeline considerations, and recommend available technologies in the J&J learning ecosystem and how they can be best utilized by our Therapeutic Area and/or Key Business Function partners to meet the needs of a modern learner. 

·        Enable digital learning system strategies, ensure they are aligned with J&J Innovative Medicine Commercial Sales Learning leadership priorities, drive the established learning portfolio roadmap, and serve as the product owner and subject matter expert for applicable systems 

·        Serve as a product owner for various learning technologies, proactively identify business requirements for innovative learning technology solutions that will improve the user experience, reduce cost, and increase efficiency/effectiveness of service delivery 

·        Utilize deep administrative and business insights, partnerships with members of the LEx team, IT, the Vendor, and local Therapeutic Areas (TAs)/groups to craft a strategy that advises on governance, process improvements, enhancements, and ongoing maintenance of the learning technology 

·        Collaborate with an analyst that will be responsible for managing users, creating content, loading materials and testing learning assets to ensure flawless execution in accordance with established LExprocesses  

What experience will set you up for success? 
 

This individual should be skilled in project management, learning technology, analytics and have a track record of leadership in a high-energy, dynamic environment. Handling multiple projects and balancing stakeholder requests simultaneously is critical. Success requires the individual to be a self-starter, skilled communicator, and dot-connector that is solution oriented, creative and customer focused.  

Required knowledge, skills, and abilities: 

·        Solid understanding and demonstrated application of L&D processes and platforms such as an LMS, LXP, CMS, and gaming platforms, or have related experience administering other technology platforms so that we can evolve our offerings 

·        Strong appreciation and understanding of learning data and how it impacts design, implementation of learning solutions (permissions, content deployment, security, metrics, etc) and ensure user experiences that are in support of learning initiatives. 

·        Experience managing SaaS learning platforms as business product owner, including vendor management, partnering with IT resources, developing system training, and maintaining a well-organized technology environment 

·        Strong communication skills with the ability to communicate complex concepts with diverse stakeholders clearly and succinctly to ensure goals are clear and the learning technology vision is aligned with business objectives 

·        Strong understanding of how learning design and technology solutions fit together into a comprehensive learning strategy/approach. 

·        Superior collaboration skills: ability to build positive relationships with peers, leaders, and internal stakeholders in the business groups as well as external third-party vendors/providers 

·        Strong analytical skills and well versed in Excel or other Learning Analytics platforms is a plus 

·        Serve as a trusted advisor that partners with a variety of individuals to secure insights and offer recommendations to execute on projects 

·        Flexible and adaptable to changing business needs and priorities. Should be comfortable working within an ambiguous and complex environment while demonstrating resourcefulness and intellectual curiosity 

·        Strong project management skill set with the ability to manage multiple streams of work with multiple clients simultaneously and successfully 

·        Leverage rapid, agile development techniques, mindset, and processes 

·        Independently lead, shape, and implement process improvement efforts both with the team and across the organization. Possess the ability to lead others through change 

·        An inclusive leader who fosters a culture of diversity, equity, and inclusion 

·        Experience recruiting, leading, and coaching. 

·        Strong proficiency with MS Excel, PPT, Visio with general proficiency with Office 365 and SharePoint (or other similar collaboration tools) 

·        A minimum of a BA or BS degree in Learning and Development, Technology, UI/UX, Business, Marketing, or another relevant field; Advanced degree in a related field is preferred 

·        7-9 years’ minimum experience working within large companies and within sales training/enablement organizations or at an agency supporting large companies. Working in Life Sciences (commercial side) and/or other regulated industry is strongly preferred 

The base pay range for this position is $118,000 to $203,550. The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below. 

Information on benefits can be viewed by following this link: https://www.careers.jnj.com/employee-benefits 

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com (http://www.careers.jnj.com).