Associate Director, Channel Intelligence, Market Access at Ipsen

The Associate Director, Channel Intelligence will be responsible for providing actionable business analytics and insights to multiple business units, integrating insights across the patient, prescriber, account, and payer landscapes. They will work closely with the different value and access (i.e. Market Access) functions as well as our brand teams to answer business challenges and ensure collaboration across the organization.

This role will need to combine different analytics techniques with a high level of critical thinking skills. We are looking for a candidate who is able to manage a fast-paced work environment with multiple priorities. They will need to be able to communicate and present their findings at a high level that is easy for all stakeholders to understand.

This role will also manage 2-4 contracted resources (onsite & offshore) to support the team's day-to-day activities.

Main responsibilities & Job Expectations

• Conducting secondary data analytics to inform a range of business issues, including HCP, patient and account segmentation, patient journey, managed markets analytics, etc.
• Identify key performance indicators (KPIs) to assess the performance of the product portfolio.
• Managing, generating, interpreting, and communicating analytics related to the impact of Value & Access stakeholders – including payers, providers, GPOs, IDNs, specialty pharmacies and trade team to guide leaders on driving revenue.
• Develops analytics and insights to guide product distribution and trade solutions strategic decisions - national & local inventory analysis for key pharmaceutical brands.
• Develop patient support analytics and insights across all therapy areas using specialty pharmacy and internal HUB data.
• Conduct in-depth national and sub-national level analyses of 852/867 and other syndicated data to uncover sales/inventory trends and to answer key business questions.
• Efficiently implement the monitoring of Account level data and provide Account Directors with insight to shape overall business strategies.
• Providing analytics on IQVIA patient claims data – payer mix, etc.
• Supporting the Market Access team by assessing the impact to business due to formulary changes
• Increase efficiencies through process and analytics automation and partner with stakeholders to design and implement analytic-ready datasets.
• Collaborate within cross-functional teams (Finance, Commercial Operations, and Brand teams) to develop solutions, gain alignment, and deliver impactful business insights; engage necessary stakeholders to enable better decision-making.

Knowledge, Abilities & Experience

• BA/BS is required; an advanced degree or MBA is preferred.
• A minimum of 6-8 years of relevant business experience in analytics is required, ideally with a focus on pharma/biotech market access data
• Knowledge of pharma and managed markets data sources (including 867, 852, EX-Factory, IQVIA DDD, IQVIA patient claims, Symphony Health, IntegriChain, Chargebacks, MMIT, DRG Managed Markets) is required.
• Demonstrated ability to manage large data sets, work advanced spreadsheet functions, and collaborate with analytics vendors to deliver insightful and actionable information.
• Demonstrated ability to anticipate changes and needs in the industry through interpretation of trends and data.
• Solid understanding of customer relations, contract negotiations, contract development
• Proficiency in SQL, Access, Excel, PowerPoint, and other analytical + reporting tools
• Fluent in English with ability to communicate confidently and clearly to senior leaders, including excellent written and verbal communication skills.
• Able to work from our Cambridge, MA office 2-3 days per week (local candidates only)

Key Technical Competencies Required

• Working knowledge of the pharmaceutical and managed care industry including market dynamics, competitive landscape of formulary coverage, market share and profitability
• Strong communication and presentation skills, with polished written and verbal communication skills, good listening skills and an ability to present complex and detailed information in an easy-to-understand manner
• Proven ability in effectively influence others, without formal authority, based on analytical evidence
• Outstanding partnering skills, has exceptionally strong and highly effective working relationships with internal and external partners/stakeholders
• Excellent interpersonal skills, customer service commitment, and detail orientation with the ability to work across the organization and external subject matter experts
• Be self-motivated, requiring minimal supervision, and able to contribute as a team player
• Ability to multitask, shift gears and pivot when necessary, and be comfortable working under constant deadlines
• Previous experience of working in a global business with matrix management
• PC literacy required: MS Office skills (Outlook, Word, Excel, PowerPoint)

The annual base salary range for this position is $143,250 - $210,000

This job is eligible to participate in our short-term incentives program. At Ipsen we are proud to offer a comprehensive employee benefits package, including 401(k) with company contributions, group medical, dental and vision coverage, life and disability insurance, short- and long-term disability insurance, as well as flexible spending accounts. Ipsen also provides parental leave, paid time off, a discretionary winter shutdown, well-being allowance, commuter benefits, and much more.

The pay range displayed above is the range of base pay compensation within which Ipsen expects to pay for this role at the time of this posting. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and demonstrated skills.