Associate Client Manager - NielsenIQ

Location: Bentonville, AR

REFID977981

At NielsenIQ, we work with U.S. retailers and manufacturers to help them understand their consumers, and to optimize their business down every aisle. Every day brings a new challenge working in an extremely fast paced, ever evolving, competitive retail landscape. The Associate Client Manager is responsible for delivery excellence and the overall success of NielsenIQ at the customer. 

This includes delivering analytics and initial recommendations for clients based on the NielsenIQ solutions and services assigned to them to deliver on. This role has deep knowledge of the customer’s business and industry that enable you to identify new opportunities for NielsenIQ to drive value. You'll work successfully across a matrixed organization structure, fully leveraging the service model. 

Responsibilities

Insights & Analytics 

• Develop a consultative approach to solving business issues, understanding the industry and issues a client is facing  
• Drive strategic thought leadership, leveraging NielsenIQ tools and assets  
• Lead client discussions, providing proactive insights and action-oriented recommendations   

Stakeholder Management 

• Partner with clients to set objectives that drive business impact and maximum value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivity 
• Facilitate clear day-to-day communications with clients, proving the value of NielsenIQ solutions 
• Ensure client stakeholders buy into the outcomes and value NielsenIQ is delivering   

Delivery Excellence 

• Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations 
• Work collaboratively with internal partners to ensure work is connected to business objectives, delivered on-time, and focused on outcome 
• Identify opportunities for increased partnership and elevate those opportunities to organizational partners  

A Little Bit About You

You are flexible and easily adapt to a dynamic work environment. You have a can-do attitude and are able to tell a story using data. You are the first to recognize an opportunity, then turn it into a solution. Curiosity, communication, and critical thinking drive your work. You are comfortable working with complex customer relationships and issue resolution. You are creative in leveraging existing data sources to answer tough questions. You work collaboratively, part of a remote team within a challenging and matrixed environment while maintaining high standards. You have strong time management skills and are comfortable managing multiple priorities.   

• College/University undergraduate or Master’s degree 
• Experience using Syndicated POS Data & Panel Data a plus!   
• 2-3 years of Consumer Packaged Goods industry experience preferred    
• Experience with data analysis & visualizing insights, preferably with NielsenIQ Solutions  
• Highly proficient in Microsoft Office, experience with BI Tools a plus (PowerBI, Tableau)   
• Experience working with complex client relationships and client issue resolution 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide. Learn more about how we are driving diversity and inclusion in everything we do by visiting the NIQ News Center: https://nielseniq.com/global/en/news-center/diversity-inclusion