Associate at Beacon Hill Staffing Group, LLC
Chicago, IL 60601
About the Job
Our client, a leading association management firm, is seeking a proactive and detail-oriented Associate to provide essential administrative support and membership services for their clients. In this role, you'll assist with membership inquiries, event coordination, and daily operations, ensuring high-quality service and smooth client experiences.
Key Responsibilities:
- Respond to member inquiries via phone, email, and chat regarding membership, billing, events, and more.
- Troubleshoot website and product access issues and escalate when needed.
- Manage membership databases and process applications.
- Assist with event registrations, materials, and logistics.
- Provide proactive outreach to members and support client meetings and events.
- Maintain organized filing systems for client documents.
Qualifications:
- 1+ years of office experience.
- High school diploma or equivalent experience required.
- Strong customer service, communication, and organizational skills.
- Proficient in Microsoft Office and program management systems.
- Ability to multitask, manage deadlines, and handle challenging situations.
- Positive, self-motivated, and team-oriented.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Salary
23 - 25 /hour