Associate Center Director - Suvida Healthcare LLC

Who We Are At Suvida Healthcare, we are not just caregivers; we"re compassionate advocates dedicated to enriching the lives of our cherished seniors. As a Team Member with us, you will embark on a fulfilling journey where your skills and empathy converge to make a meaningful impact on the well-being of an underserved community and their families. Our multi-disciplinary primary care program is built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors. Celebrate diversity and inclusivity in a workplace that attracts, engages, values, rewards, and recognizes the unique needs and backgrounds of both, our patients and our team. We believe that a rich tapestry of experiences, shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered, and more compassionate healthcare family and Employer of Choice! Will you join us Suvidanos, to help achieve our Higher Purpose? What Makes Us UniqueWe are an empowered primary care, clinical operations, and support team creating health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve. We tailor our primary care program to the culture, language, social, and overall well-being of the seniors we serve. How We WorkOur Culture & Core BeliefsEarn TrustBuilding RelationshipsCreating JoyDoing RightImproving Every DayMoving ForwardWhat You'll Do Position SummaryCenter Directors are important spirited leaders at Suvida Healthcare that bring joy to every patient, patient family, and employee interaction. Center Directors will be responsible for clinic operations in and around their clinics, you will be the owner of the success of your clinic. Center Directors are expected to lead clinical and non-clinical employees, support operational initiatives, engage in neighborhood and community activities, and generally ensure that clinic operations run smoothly and timely daily.  Essential responsibilities consist of but not all inclusive:  Responsibilities

 Incorporates culturally and socially appropriate concepts within Suvida Healthcare's Lifestyle Medicine Programs 

Supervising, coaching and mentoring a multi-disciplinary team of 15+ 

Leading the execution of in-clinic operational initiatives 

Problem-solving employee and patient problems in the moment 

Ensuring our patients are always delighted with the level of care they receive 

Ensuring our scheduling and billing processes are executed efficiently 

Overseeing our clinical and community areas 

Advocating for your clinic, team, and patients 

Being an ambassador in the local community - building relationships with other healthcare providers, social/community organizations, and marketing partners 

Supporting and contributing to on-the-ground marketing initiatives 

Generally ensuring clinic operations are running smoothly daily 

Directs the design, implementation, and evaluation of Suvida Healthcare Clinics 

Oversight of the clinic's specialty provider network 

Ensure appropriate programs and activities are provided to meet patient needs and state and federal requirements 

Support growth of other Texas clinics to help stand up and drive performance 

Ensure clinic and operational programs and activities are adapted to meet changing needs of patients 

Coordinates recruitment, selection, and training of operational and clinical support staff. 

Schedules and assigns staff effectively, and continuously evaluates staff assignments to ensure quality care and program delivery to meet patient and clinical needs 

Assists clinical and operational leadership in budgeting needs to ensure effective utilization of resources. 

Serves as a source of expert knowledge for Suvida Healthcare's clinical operations and provides support and education to the leadership. 

Maintains and monitors utilization of resources, physical space, equipment, department protocols, equipment, standards, policies, and practices 

Develops, implements, and monitors performance improvement plans to ensure compliance and address performance improvement opportunities 

Other duties as assigned

What You'll BringKnowledge, Skills, and Abilities

10+ years' experience in healthcare or similar field 

10+ years of management experience 

Bilingual-Spanish preferred 

Experience in designing, implementing, and evaluating large scale healthcare centers/clinics 

Experience in Value-based care operations  

Well versed in clinic unit economics 

Experience in value-based care reimbursement methodologies and value-based care contracting 

Strong leadership skills and strong influencing skills 

Incredible level of organization and detail orientation 

Excellent written and verbal communication skills with the ability to communicate effectively with leaders across the organization and external customers 

Experience maintaining operations according to an established budget 

P&L ownership 

Experience with growing a business, interacting with external stakeholders  

Passionate about culturally sensitive care, results driven individual and team player 

Education, Experience, Licensure, or Certification Requirements

Bachelor's Degree in Healthcare or related field

Master's Degree preferred

Suvida Healthcare provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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