Associate B, Shipping - Guitar Center

PURPOSE OF THE JOB

The Shipping Associate is responsible for picking and packing customer orders with power

equipment.

RESPONSIBILITIES/DUTIES

 Locates and pulls items stored on multileveled racks in the warehouse, based on a RF device

direction.

 Packs and secures items using the provided packing materials.

 Utilizes High Jump computer system to ensure accuracy of all orders.

 Picks product from the proper locations by powered equipment

 Loads packages with an RF device

 Loads outbound parcel truck

 Processes and prints customer orders to the warehouse

 Additional duties as assigned.

 Organizational Skills: Able to utilize time, energy, and resources to manage priorities such

as projects, stay on track, and achieve goals. Able to establish a systematic course of action

to achieve an objective. Able to multitask and pay strong attention to detail. Able to complete

tasks thoroughly in a timely manner.

 Technology Skills: Able to navigate technology systems, equipment, and computer

programs needed to fulfill communication, customer service, and business needs &

expectations.

ESSENTIAL MENTAL AND PHYSICAL FUNCTIONS

Mental Functions:

Refers to positions where the incumbent performs the required tasks independently. The incumbent may

perform duties in the areas of technical support, design and analysis, and can be required to make

recommendations. The person holding such a position may also exercise supervisory responsibilities, but

not on a regular and ongoing basis. Work is performed under the general supervision of an immediate

supervisor, who reviews the completed work in order to assess the degree of judgment and compliance with

standards.

Physical Functions:

Standing 30%, Walking 40%, Lifting 25%

WORK ENVIRONMENT

• Warehouse environment, subject to moderate temperature changes. There are minimal health

hazards due to working on or around a forklift.

MINIMUM REQUIREMENTS & SPECIAL ATTRIBUTES

 Entry level; zero years of relevant work experience

 Basic proficiency with standard business applications such as the internet and email

 Collaboration: Able to develop cooperation and teamwork while participating in a group,

working toward solutions which generally benefit all involved parties. Able to build

relationships with others by offering help and providing suggestions for improvement.

 Customer Focus: Understands customer service principles and the importance of providing

an excellent customer experience. Keeps customers in mind when designing or executing

processes or procedures.

 Initiative: Able to identify opportunities & issues and assess, prioritize and follow through

on work activities to capitalize or resolve them. Able to take positive action without being

requested to do so. Focuses on ongoing learning and development.

 Interpersonal Communication: Able to communicate through various means with diverse

people in a clear, concise, and courteous manner. Able to demonstrate respect to others,

surroundings, and self. Able to read and comprehend instructions.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled