Assistant Vice President - Gpac

Are you a team player who thrives on building relationships and delivering exceptional customer service? Our client is seeking an Assistant Vice President to oversee branch operations and support the Vice President of Consumer Banking in driving growth, customer satisfaction, and operational excellence.

Your Role

As a Assistant Vice President, you’ll:

• Lead and Supervise: Manage branch staff and tellers, ensuring team members meet performance goals and deliver exceptional service.
• Support Operations: Assist with goal setting, budgeting, marketing, and policy development.
• Drive Customer Solutions: Open deposit accounts, approve and close loan applications, and promote services like merchant accounts and remote capture.
• Resolve Issues: Address and resolve customer complaints promptly to maintain satisfaction.
• Train and Develop: Facilitate employee training and perform annual evaluations to foster growth.
• Manage Scheduling: Oversee employee scheduling to maintain efficiency and minimize overtime.
• Build Relationships: Develop connections with realtors and community members to promote the bank and its services.
• Engage in Outreach: Attend realtor meetings, community events, and training seminars to enhance visibility and expertise.
• Support Business Growth: Participate in officer calling programs to strengthen existing relationships and generate new business opportunities.

What We’re Looking For

The ideal candidate has:

• Education: A high school diploma (minimum).
• Banking Knowledge: Familiarity with banking, personal financial management, and consumer regulatory laws like disclosure and truth in lending.
• Experience: 3–5 years in financial services, with a proven track record of achieving sales goals and building customer relationships.
• Skills: Strong interpersonal and communication skills, customer service experience, and expertise in sales techniques like proactive selling and networking.
• Team Player Attitude: Ability to work effectively in a team environment and lead by example.

What Success Looks Like

• Growth in consumer deposits and loans, alongside positive customer satisfaction ratings.
• A well-trained team that matches customer needs with the right products.
• Meeting or exceeding budget goals.
• Satisfactory compliance ratings from auditors and examiners.

Why Join?

This is your opportunity to make a meaningful impact in the financial industry by leading a branch team and delivering top-notch service to the community.

Apply Today
Send your resume to crystal.fryers@gogpac.com and take the next step in your career!

Be part of a dynamic organization that values customer relationships, community engagement, and professional growth.