Assistant Vice President - Financial Management Shared Services Center - Federal Reserve Bank (FRB)

Company

Federal Reserve Bank of Dallas

The Federal Reserve Bank of Dallas promotes a strong financial system and healthy economy in the Eleventh Federal Reserve District, which includes Texas, northern Louisiana, and southern New Mexico. Through our offices in Dallas, El Paso, Houston, and San Antonio, our team of 1,300 employees works for and with the people of our district to build a strong and inclusive economy. The Dallas Fed works within the Federal Reserve System and with other public and private sector institutions to foster the safety, soundness and vitality of the United States economy and financial system.

We are one of 12 Reserve Banks that, along with the Board of Governors in Washington, D.C., constitute the Federal Reserve System, the nation’s central bank. Our mission is to serve the interests of the American people by informing and influencing our nation’s monetary policy, fostering financial stability, and delivering quality services to the United States government and the financial institutions in our region. The Federal Reserve was established by and is accountable to Congress but operates independently.

The Dallas Fed’s responsibilities are wide-ranging. We actively work with the government, financial industry, and community to conduct economic research and gather perspectives from our region to bring to national conversations about monetary policy; ensure our banking system is safe, accessible, and secure; help maintain a reliable supply of cash and support digital payments; and ensure that all people in our district have opportunities to build a bright economic future. Our success depends on actively connecting with the people and communities we serve.

Location: #LI-Hybrid

Assistant Vice President Financial Management

The Role:

The Assistant Vice President of the Financial Support Office (FSO) Financial Management Shared Services Center (FMSSC) provides strategic leadership for, and operational guidance to, the Federal Reserve System’s financial shared services center, which is responsible for accounts payable, travel and expense, and discretionary spend processing, as well as part of supplier management. With more than 50,000 invoice and 17,000 travel expense reports processed annually, the successful candidate will be expected to maintain and advance a culture of operational excellence, strong customer support and innovation through technology, standardization and metrics.  They will ensure there is alignment to the FSO vision and priorities across all levels of their team, leading by example. They will identify and grow organizational capability and a talent pipeline for the success of the FSO today and in the future.

The Assistant Vice President of FSO FMSSC will ensure their leadership and the practices of their team sustain and enhance the Bank's reputation as a trusted public and financial institution. They will establish and maintain effective relationships with external partners and internal stakeholders at all levels in the communities we serve, the broader FSO and Dallas Reserve Bank, and across the Federal Reserve System.

The FSO FMSSC, based in Dallas, is a key function within the broader FSO, headquartered in the Federal Reserve Bank of Boston. With some team members in locations outside of Dallas (Minneapolis and Chicago), the successful candidate will have a proven ability to manage remote employees, keeping them engaged and feeling like a part of the team.

Key Responsibilities:

The FSO Financial Management Shared Services Center (FSO FMSSC) AVP is responsible for a variety of processes related to the maintenance and operational procedures within Workday as well as the operational duties related to financial management shared services.  The FMSSC conducts finance operations on behalf of Reserve Banks. The responsibilities associated within the product model include coordination of business procedures and contingency testing with National IT, Reserve Banks, System business areas, and the ESO ERP Support Office. The responsibilities associated with shared services include:

• Accounts Payable Shared Services: invoice entry and scanning functions at the beginning of the invoice process, completing payment and general ledger posting processes for supplier payments and employee reimbursements, check reconciliation, servicing internal and external customers, procurement card administration, invoice issues resolution, non-PO approvals, and aging invoices monitoring.

• Discretionary Expense Services:  discretionary spend compliance, user support, purchasing card support, general ledger reconciliation,

• Travel Shared Services: travel compliance, traveler support, general ledger account reconciliations, AMEX @ Work reconciliations, travel card support, taxable income calculations, travel quality assurance and all other travel support as requested.

• Supplier Shared Services: IRS Domestic and Foreign Annual Tax Reporting, State Tax Reporting, Supplier administration, supplier set up, and settlement.

• Across all shared services, the FMSSC leads work groups where initiatives will affect finance processes, provides training and support to users at all levels, and participates in other System level processes.  The FMSSC also provides metrics to support performance against Service Level Agreements and metrics to show the health of the Procure-to-Pay process.

• Train FMSSC team in details and expectation of excellence – planning, execution, reporting, customer service

• Partner with Workday Finance Product Owners / Management: Identify, prioritize, implement, and train on Workday Finance changes that mitigate risk, improve user experience, or generate cost savings. Team is responsible for understanding user needs and turning them into viable technology solutions.

The FSO FMSSC AVP leads the improvement of existing financial management offerings through standardization, simplification, standard System policies and the use of automation. Additionally, they are expected to evaluate opportunities for providing other services at scale based upon Reserve Bank demand and System efficiencies.

Key Responsibilities:

Strategic Leadership:

• Be a leader within the FSO and Federal Reserve System in vision, presence, and citizenship.

• Have an enterprise mindset. Ensure solutions focused on the overall success of the FSO, Reserve Bank and Federal Reserve System.

• Build connections with other Reserve Banks and the Federal Reserve Board to increase thought leadership within the Federal Reserve System.

• Maintain and distribute leading performance metrics including cost, productivity and SLA performance, via dashboards and regular reporting. Ensure effective knowledge management and dissemination of data.

• May serve on or lead local or System work groups or committees including working collaboratively with the Advisory Group on Financial Management (AGFM). For example, role serves as chair of the change control board for system level travel, purchasing card, and discretionary spend policies.

Operational Leadership:

• Lead engagement of the entire FSO team related to people management practices, including performance planning and management, communications, and culture advancement initiatives.

• Provide leadership and oversight over shared services operations that are effective and efficient and ensure integrity for core operations and accounting.

• Ensure all operational Service Level Agreements (SLAs) are maintained or exceeded for existing and new shared services.

• Creates a speak-up culture.

The Person:

• Working knowledge of and experience with financial management shared services, process improvement and standardization, and financial accounting applications.

• Five to ten years' experience in the finance industry. Prior Federal Reserve System experience a plus.

• Bachelor's degree with an emphasis in business management, accounting/finance, or information systems; master's degree preferred.

• Five to seven years' experience managing and leading managers and employees preferred.

• Experience with ERP solutions preferred.

Minimum Requirements:

• Bachelor’s degree in Finance, Economics, Accounting.

• Graduate degree preferred.

• Ten years of relevant Financial Management experience, preferably in the financial services industry.

Our Benefits:

We offer competitive pay and benefits including but not limited to

• Health, dental and vision insurance.
• Pension and 401K Plan with employer matching provision.
• Credit protection, financial planning, and opportunities for pre-tax savings
• Flexible Work Environment with generous vacation, federal holidays and paid time off to volunteer in the community.  
• Healthy lifestyle assistance through an on-site fitness center and subsidized cafeteria with healthy food options.
• Centrally located in Downtown Dallas with free on-site underground parking, and public transportation subsidy.
• Support with continued education.  

Notes:

Applicants must be eligible to work in the U.S and the role is not available for sponsorship.

We use a hybrid work schedule that allows remote work but requires on-site work (in the office) based on business needs.

Are you ready to make a difference?

The Federal Reserve Bank of Dallas is proud to be an Equal Opportunity Employer that believes in the diversity of our people, ideas and experiences, and we are committed to building an inclusive culture that represents the communities we serve.

https://www.dallasfed.org

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

Yes

Job Category

Executive

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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