Assistant Team Lead at Elwyn

About the Company

• Elwyn Adult Behavioral Health Services (formerly Fellowship Health Resources) fosters hope and recovery. Since 1852, Elwyn provides behavioral health services to improve the quality of life for individuals living with mental illness and addictions, serving over 7,000 individuals across 6 states. The cornerstone of our success is Elwyn's deep and longstanding commitment to the principles of recovery and the inclusion of peers in the recovery process.

About the Role

• Elwyn is currently seeking an Adult Community Clinical Services (ACCS) Assistant Team Leader to serve as the team's clinical and administrative supervisor who also functions as a practicing clinician. The Assistant Team Leader, in conjunction with the team is responsible for monitoring each client's clinical status and response to treatment and supervising staff delivery of clinical services to maintain a standard of service excellence and courteous, helpful, and respectful services to program clients.

Responsibilities

• Integrate the Prism Model for effective treatment of serious and persistent mental illness into everyday practice and intervention.
• Responsible for providing person-centered, strength-based, trauma-informed care.
• Ensure that clients receive effective, understandable, and respectful care that is provided in a manner compatible with client's cultural beliefs and practices and preferred language.
• Direct day-to-day clinical operations of the ACCS team, including scheduling staff work hours to ensure appropriate coverage, leading the daily organizational staff meetings and Community Service Plan (tx. plan) meetings; continuously evaluating the status of clients and doing appropriate planning and coordination of treatment activities to ensure immediate attention to changing needs.
• Coordinate the admission (identifies/addresses any immediate needs or risks) process and treatment, rehabilitation, and support services of the program in coordination with the prescriber. Schedule the intake, develop and coordinate the Comprehensive Assessment and Community Service Plan; assigns the most appropriate staff to the team; overall supervision of the Comprehensive Assessment and Community Service Plan development.
• Direct and coordinate the client-centered Comprehensive Assessment of psychiatric history, mental status and diagnosis, physical and dental health, use of substances, education and employment; social development and functioning; activities of daily living; and family structure and relationships.
• Introduces the client and the family to the team approach of Comprehensive Assessment and the Community Service Plan.
• Utilizes evidence-based assessment tools that support matching a client's needs to their services.
• Works with the team to complete a Comprehensive Assessment (within 30 days of admission) as an engagement tool and to understand and respect the client's views of the ways mental illness impacts their life and how they want to be supported in their process of recovery.
• In partnership with the client and Team, develops the Community Service Plan within thirty of the team finalizing the comprehensive assessment.
• Provides clinical supervision according to ELWYN ACCS policy, including field supervision.
• Participate in staff recruitment, interviewing (1:1 and as a team), on-boarding, orientation, and performance supervision.
• Monitor the program budget and utilization of program Contingency funds.
• Oversee the EHR record-keeping compliance in accordance with ELWYN and ACCS standards.
• Consistent with ACCS standards, maintain adherence to program policies and procedures.
• Perform on-call duty for crisis intervention and staff supervision and consultation.
• Participation in Department of Mental Health contract monitoring meetings.
• Along with the team, on an ongoing basis, reviews the outcome measures to evaluate community tenure and independence, submitting the report to DMH quarterly.
• Coordinate and monitor the activities of the treatment team assumes primary responsibility for developing, writing, implementing, evaluating, and revising overall Community Service Plan in collaboration with the client and team; provides therapy utilizing evidence-based practices (i.e., CBT-P, CBT, DBT, CAMS, MI), symptom management, ensuring immediate changes are made in the Community Service Plan as clients' needs change; educate and support clients' families, and advocate for clients rights and preferences.
• Able to provide de-escalation techniques to aid the client (s) in managing a crisis, providing intervention to decrease risk, manage symptoms, and maintain the safety.
• Monitors and maintains electronic card-ex and Daily Organization staff assignment schedules.
• Support: provide practical help and support, advocacy, coordination, problem-solving, training, and supervision to help clients obtain the necessities of daily living; assist clients in finding and maintaining safe housing, coaches clients to learn and carry out ADLs, assist and support clients to perform household activities, including house cleaning and laundry, teach money-management skills, nutrition education, meal planning, grocery shopping, access transportation, help clients to have and efficiently use primary care, dentist, and other medical specialist, support clients with structuring their time (community resources, social and leisure activities, hobbies, etc.).

Qualifications

• Licensed in the State of Massachusetts as an LCSW, LICSW, or LMHC; pathway to licensure can be an option.
• A Master's degree in counseling, social work, or clinical psychology.
• 2+ years' work experience with adults with mental health issues, preferred.
• 2+ years' experience in leadership, team lead role (preferred).
• A valid driver's license with a minimum of 2 years of driving history and a clean driving record.
• Preference will be given to candidates who meet the cultural and linguistic needs of the geographic area.

Required Skills

• Knowledge and practice of ELWYN, DPH, and DMH policies, regulations, and standards.
• Must complete ACCS Module Training within 21 days of hire.
• Participate in other ELWYN required/ recommended training according to the training calendar.
• Maintain required clinical license.
• Meet or exceed professional development goals.
• Demonstrates fidelity to the ACCS model.
• Ability to make contacts and establish relationships with internal and external supports that allow for the program to function within the more extensive system.
• Ongoing education and training in culturally and linguistically appropriate service delivery.

Preferred Skills

Pay range and compensation package

• $73,000-$78,000 per year Comprehensive Benefits

We are committed as an organization to creating the best workplace experience for our employees and ensuring those that care for our clients are cared for. Elwyn offers a generous benefits package to all employees starting 30 days from the date of hire including health insurance through Aetna as well as free to low-cost dental and vision coverage to employees and their dependents. Employees can also participate in a 403(b) program with a discretionary match contribution from Elwyn. We encourage excellence in the workplace with our "Making A Difference" employee recognition program which offers bonus compensation for those who go above and beyond in the workplace. Elwyn invests in its employees through a generous Tuition Reimbursement Program as well as a master’s degree incentive available to all employees working 30 or more hours weekly.

Elwyn reserves the right to revise or change job duties and responsibilities as needed. This job description is not meant to be an all-inclusive statement of duties and responsibilities of the job, nor does it constitute a written or implied contract.

Elwyn is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation and identity, gender identity, national origin, citizenship status, genetic information, disability status, military, or veteran status, marital or family status, political activities or affiliations, or any other characteristic protected by local, state, and federal law.