Assistant Store Manager - Patio - Leisure Living Inc

About Us

Leisure Living is a growing company seeking a friendly and experienced person to join our team. We offer one of the most unique shopping experiences in Salt Lake City by providing high-quality patio furniture, fire pits, umbrellas, barbecue islands, and outdoor accessories since 1982. We are committed to building a strong retail team. We work to create a culture that celebrates and leverages our associates’ unique talents and perspectives and fosters the development of rewarding and satisfying careers.

Share the stoke for our Values

Exceptional Experience – Going beyond to ensure we create an exceptional personal experience. We contribute to this through listening, learning, compassion, and continuous improvement.

Live the Passion – We love what we do!? Our passion for the outdoors inspires us to work hard to help everyone create their own stroke.

Our Strong Foundation – staying true to our collective history of local family shops, our relationships, integrity, and culture built through the years, sets us apart.

Be Good Humans – Strive to create positive impacts on the people, communities, and environment around us.

Fresh Tracks – Transforming outdoor customer service and experience by boldly re-envisioning our future.

About the role:

In this role, you will collaborate with the store manager to manage the store's operations. You will play a key role in creating a thriving and welcoming outdoor space for our customers.

Essential Functions:

Leadership and Customer Experience

• Lead and motivate a team of patio staff, ensuring they deliver exceptional customer service and operate efficiently.

• Coordinate daily customer service operations on the floor, including sales processes, orders, and warranties, to create a smooth and enjoyable experience for everyone.

• Assist the Store Manager in planning and implementing strategies to attract customers to the store.

• Help manage customer issues when the store manager is away and provide assurance their concerns will be addressed promptly.

• Communicate with customers and evaluate their needs to recommend the perfect patio furniture for their outdoor space.

Inventory Management and Merchandising

• Maintain a vibrant store environment by keeping the floor clean, ensuring proper product presentation, and maintaining a cohesive floor plan according to company merchandising guidelines.

• Assist with managing patio inventory and meeting or exceeding inventory goals.

• Research emerging patio furniture trends and use information to update the store's patio product selection.

Team Management and Operations

• Assist the Store Manager in hiring and training new team members.

• Supervise and coach patio staff, ensuring they follow company policies and procedures and adhere to high standards of customer service.

• Participate in developing, coordinating, and enforcing systems specific to the patio department to optimize productivity.

• Monitor and maintain patio inventory and assist with cycle counts.

• Suggest sales training programs and techniques specific to selling patio furniture.

Required Skills/Abilities:

• Minimum of one year of experience as a Retail Assistant Manager or similar position.

• Experience with recruiting store staff

• Familiar with point-of-sale systems

• Exceptional customer service skills

• Demonstrated ability to help coach and develop teams

• Familiar with streamlining processes and ensuring smooth day-to-day operations

• Experience in the outdoor industry is a plus, especially with patio furniture or related products.

• Excellent communication and interpersonal skills

• Flexible Schedule

• A problem-solving attitude and the ability to multi-task in a fast-paced environment.

• Proficiency in Microsoft Office Suite.

• A good human?

• Passion for Patio?

The Perks and Benefits:

• Free Employee Ski Pass

• Medical, Dental, and Vision insurance

• Employer Paid Basic Life Insurance and AD&D

• Voluntary Life Insurance (Employee/Spouse/Child)

• Health Care and Dependent Care Flexible Spending Accounts

• 401(k) Retirement Savings Plan with Company Match

• Paid Time Off

• Paid Parental Leave

• Short-Term and Long-Term Disability

• Employee Discounts (ski, retail, outdoor industry, and much more!!)

The budget range is $52,000-$58,000 annually. Actual pay will be adjusted based on experience.

**Bonus eligible based upon company performance indicators

WORKING CONDITIONS

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. (Request help with heavy or awkward boxes/products). Specific vision abilities required by this job include Close vision, Distance vision, Peripheral vision, Depth perception, and Ability to adjust focus. While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; climb stairs and ladders, stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to walk.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate.