Assistant Store Manager - Wayfair

Assistant Store Manager - Joss & Main Stores

Location: Oak Brook, IL

Come join the team that is reinventing home! Wayfair is hiring for our Joss & Main retail store! If you are looking for rapid growth, constant learning and dynamic challenges, this store  might be the future home for your career.

What you’ll do:

• Provide an authentic, friendly customer experience that exemplifies our Wayfair commitment to relentless customer focus.
• Coach, develop and lead all aspects of performance, development, safety and recognition for a team of Design Advisors to ensure continuous growth. 

• Maintain leadership presence to include, effectively managing the floor, driving sales, having the right team in the right place, proper scheduling, ensuring proper opening and closing procedures are performed daily as MOD (Manager on Duty). 
• Support the Store Manager and team with stockroom organization and supply levels to maximize efficiency, safety and productivity to support sales floor replenishment and omni channel fulfillment.
• Utilize sales analytics tools to drive store profitability and growth in a way that supports the success of the overall brand.
• Lead and ensure the execution of visual merchandising tasks such as maintaining store’s visual standards, floorsets, window changes, signage placement, lighting installations, wallpapering, etc, as needed
• Analyze store results through data, reporting tools; translates data into overall team results by coaching for improvement in overall KPIs and goals.  
• Communicate regularly with the overall team on key aspects needed in their roles to help drive team engagement, sales, exceptional customer service.  
• Bring a willingness to share innovative ideas and solutions to continuously improve team operations.

What you’ll need:

• 3+ years of leadership experience involving motivating a team to achieve sales goals
• Experience establishing and maintaining a client base 
• Client centric mindset and strong business acumen
• Interior design, furniture or home goods experience preferred
• Exceptional analytical, problem-solving, and decision-making skills
• Proven ability to motivate, influence and inspire yourself and others
• Track record of thriving in a fast paced and changing environment
• Requires the ability to work a flexible schedule to include morning, afternoon and evening availability any day of the week

Physical Requirements:

• While performing the duties of this job, the employee is frequently required to stand, walk, talk and hear. The employee must regularly, frequently or occasionally lift and/or move up to 75 lbs unassisted. 
• Occasionally assist with assembly of showroom furniture.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Working Hours:

At Wayfair and our family of brands, we strive to provide our employees with a work schedule that protects their work/life balance and takes their scheduling preferences into consideration. Please understand due to the nature of the retail industry, your shift schedule will vary. However, we will work to provide you with your schedule a minimum of 2 weeks in advance, and you will have the opportunity to trade with teammates as needed.

Our store hours are Monday-Saturday 10:00AM - 7:00PM, and Sundays 10:00AM - 6:00PM. Employee shifts may include an hour before or after store hours.

Employment in this role will be contingent on successful completion of a background check.