Assistant Store Manager - Journeys

JOURNEYS ASSISTANT STORE MANAGER- Job Description

Sales:
- Meet and exceed sales goals and standards of performance
- Direct and motivate employees to attain personal sales goals weekly
- Hold staff accountable for meeting sales goals
- Provide a fun, full-service shopping experience to customers
- Stay informed of current fashion trends

Staff:
- Assist Store Manager in recruiting, training, and developing a successful sales team
- Evaluate the training needs of store employees and communicate those to the Store Manager
- Recognize talented staff and help develop them for growth within the company
- Evaluate staffing levels to maintain maximum productivity and sales effectiveness
- Assist Store Manager with weekly staffing schedules
- Help ensure that employee time is effectively and efficiently used

Operations:
- Manage all aspects of store operations in Store Manager's absence
- Maintain a safe work environment
- Follow all Loss Prevention practices and protect company assets
- Perform all operational procedures accurately, in accordance with Operations Policies
- Organize stock room according to Operations Policy Manual
- Maintain store appearance

Management:
- Lead and direct the store crew in Store Manager's absence
- Provide feedback and coaching to all employees
- Supervise the daily operations of the store in Store Manager's absence
- Identify and report unacceptable work performance and disciplinary problems to Store Manager
- Resolve customer issues effectively
- Understand the Journeys Kidz culture and demonstrate it to the team

JOB REQUIREMENTS
- Prior experience in a management or supervisory role
- 6 - 12 months retail sales experience
- Excellent interpersonal and customer service skills
- Desire to succeed in fast-paced retail environment
- Ability to work 45 hours per week, including night and weekend shifts

BENEFITS
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Employment Type: Full-Time