Assistant Store Manager - La Ligne

At La Ligne (http://www.lalignenyc.com), we believe in the universal appeal of the stripe—always classic, forever chic. With a nod to its iconic roots, we created La Ligne to give women a few new (and unexpected) ways to wear it. La Ligne offers versatile clothing collections inspired by the line with endless styling options. 

We’re inspired by all kinds of self-expression. We design everyday necessities and the occasional splurge—the kind of clothing we would want to wear. We prize functionality but we also want you to have fun while you’re at it. In other words, if you can’t eat, dance and drink in it, we won’t make it. And while some clothes stay and some go, we want to be the ones that stay awhile.

WHO YOU ARE:  

You are a go-getter with a confident sense of personal style. You’re organized with a sharp eye for detail, and care deeply about the little things. You are driven and goal-oriented and value the importance of developing and maintaining client relationships while providing excellent customer service. Above all, you are a team player with a positive attitude.

RESPONSIBILITIES: 

• Assume manager’s role in supervising staff in absence of the Store Manager
• Support Store Manager in day-to-day operations of running store such as upholding excellent customer service, coaching and developing the sales team
• Develop and retain strong client relationships through customer engagement and clienteling
• Communicate inventory needs to support business goals
• Track and log relevant KPI’s - Conversion, AOV & UPT
• Organize, plan, and execute in-store events 
• Maintain a clean, organized and aesthetically pleasing store front
• Resolve customer complaints and concerns in a timely manner
• Ensure all company policies and retail procedures are enforced at all times
• Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction 

REQUIREMENTS & QUALIFICATIONS: 

• High School Diploma/GED required; Bachelor’s Degree preferred 
• Strong aesthetic sensibilities and sense of style
• 3 years retail experience
• Existing client base required
• Strong leadership and people management skills
• Excellent communication and organizational skills 
• Decision-making and problem-solving skills
• Attention to detail

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