Assistant Store Manager Assistant Store Manager at Nine Line Apparel

About Us: Nine Line Apparel is a dynamic and rapidly growing retail apparel brand committed to providing high-quality products to our customers. We believe in fostering a positive shopping experience and creating a vibrant atmosphere within our stores. With a focus on innovation and customer satisfaction, we're looking for a talented and experienced Assistant Store Manager to support our Retail Store Manager in leading our team and driving the success of our store.

Job Description:

As the Retail Store Assistant Manager, you will work closely with the Store Manager to ensure the smooth operation of the retail store. Your primary responsibilities will include:

● Assisting in the day-to-day management of store operations, including sales, inventory management, and customer service.

● Supporting the Store Manager in achieving sales targets and maximizing profitability.

● Supervising and motivating retail staff to deliver exceptional customer service and achieve performance goals.

● Assisting in recruiting, training, and developing team members to enhance their skills and productivity.

● Contributing to creating a positive and engaging work environment that fosters teamwork and collaboration.

● Ensuring compliance with company policies and procedures, as well as regulatory requirements.

● Handling customer inquiries, concerns, and complaints in a professional and timely manner.

● Collaborating with the Store Manager to implement marketing and promotional strategies to drive sales and increase foot traffic.

● Assisting with merchandising and visual presentation to enhance the overall shopping experience for customers.

● Performing administrative tasks such as scheduling, payroll, and reporting as needed.

Requirements:

● Previous experience in a retail supervisor or assistant management role.

● Demonstrated ability to lead and motivate a team to achieve sales targets and deliver exceptional customer service.

● Strong communication and interpersonal skills.

● Excellent organizational and problem-solving abilities.

● Proficiency in retail operations, including inventory management, merchandising, and sales techniques.

● Knowledge of relevant software applications, such as point-of-sale systems and Microsoft Office.

● Bachelor's degree in Business Administration, Retail Management, or related field preferred.

Physical Demands:

● Consistent standing for long periods of time.

● Consistent moving, delivering, processing, and lifting up to 50 lbs.

● Bending, stretching, twisting, reaching up/out.

Hours of Work:

● Flexible scheduling may be necessary to accommodate the needs of the business, including evenings, weekends, and holidays.

● Availability during peak business hours to support operations and ensure exceptional customer service delivery.

● Willingness to adapt to a dynamic work environment and occasional adjustments in schedule.

Travel:

● Occasional travel may be required for training, conferences, or meetings.

● Travel expectations are minimal and may involve local or regional travel within a reasonable commuting distance.

● Willingness and ability to occasionally travel for professional development or business-related purposes are desirable traits.