Assistant Store Manager - Archer Retail Store (Archer & Broadway) Goodwill of Colorado - Goodwill of Colorado

External Application Deadline July 1, 2024

Goodwill of Colorado is seeking a qualified, motivated, Assistant Store Manager for our Archer Retail Store!  

Do you have management/supervisory experience in retail, restaurant, hospitality, production or similar industries?  Do you have significant customer service, financial/monetary, production/inventory, and staff management experience? Have you lead a team of 20 to 30 employees?  Our Assistant Manager position may be the opportunity for you!!

Minimum Pay starts at $55,000 annually DOE. 

 This Full Time job is eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings.  In addition, this position is eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

Goodwill of Colorado is now one organization, serving all of Colorado and is growing!  Opportunities for career advancement could come available anywhere in the state.  

Goodwill changes lives across Colorado! With more than 20 programs serving individuals who have a disability, those with barriers to employment and seniors, we are always looking for team members who are passionate about being part of our mission: helping individuals achieve greater independence.

Objective

Manage the daily operations of a Retail Store, in an assistant role. Acts as Store Manager in the manager’s absence.

Assistant Store Manager

Supervisory experience in retail, restaurant, hospitality, production or similar industries is required for this position. Must have significant customer service, financial/monetary, production/inventory, and staff management experience. 

Goodwill of Colorado has an exciting opportunity for a highly motivated individual who is seeking a position that offers tremendous job satisfaction in a work environment that encourages entrepreneurial activity and continuous improvement working with a top-notch retail team that is tremendously excited about the present and future of our Goodwill!

Position Overview

Goodwill of Colorado Stores are vital part to the success of our Goodwill’s mission and programs. Each Store is responsible for meeting financial goals to generate the income and donations necessary to support the mission operations and community programs provided by Goodwill of Colorado. Assistant Managers must be empowering leaders who not only have the ability to operate and manage several diverse departments within the Store but also have the ability to inspire and develop their staff. Assistant Managers must be hands-on professionals who take an active role by “rolling up their sleeves” to achieve success.

Assistant Managers will be held accountable for their performance and along with their Store Manager will be held accountable for the performance of their store. An Assistant Manager must have the ability to accomplish profitability through managing daily operations such as merchandising, donation collection, loss prevention, point-of-sale systems, product quality control, product ‘sweet-spot’ pricing, build community rapport and customer relations with an ‘Attitude of Gratitude’, and empower staff and employees to create and accomplish both professional and personal goals. In addition, the Assistant Manager will support the Store Manager’s responsibilities for budgeting, financial reporting and profit & loss. 

Goodwill of Colorado’s Stores are more than just a standard retail store. Goodwill Stores must successfully collect donations, produce products/merchandise from those donations, manage waste, recycling, warehousing, and merchandising of donated products, price competitively and provide excellent customer service to achieve optimal performance.

Working with a team of retail professionals, you will help ensure we make the best use of our resources to help achieve our mission of helping people within our community reach their highest level of personal and economic potential.  Assistant Managers will be team players who can manage change while motivating and inspiring others. It is imperative that you have a combination of business savvy, technical ability, and strong people skills. Success of Goodwill of Colorado’s Mission depends on you!

Responsibilities (include but not limited to):

• Work closely with the Store Manager to achieve goals and objectives and to increase sales and donations.
• Recommend changes to operational procedures in order to achieve maximized expense to revenue ratios.
• Promote safety to all employees ensuring that your store adheres to OSHA and CARF (Goodwill’s Program Accreditation) standards. May be the Safety Representative for the store on the Ops & Sales Safety Sub-committee.
• Maintain a functional awareness of competition and retail trends, being able to suggest appropriate courses of action.
• Maintain a strong knowledge of the Point-Of-Sale System.
• Empower, lead, and manage store staff; ensuring safety, productivity and success.
• Oversee daily operations of all Store functional areas to include: sales floor, store front, donation center, production areas, moving product internally and storage facilities.
• Directly responsible for the hiring, performance management, employee goal setting and recommendations toward termination related to the employees in at least one department.
• Maintain up-to-date knowledge of and adhere to Goodwill policies, the Employee Handbook, safety standards and all numbered/supplemental memorandums.
• Partner with the Store Manager to conduct meetings for employee training, awareness and knowledge transfer.

Qualifications

• At least 2 years supervising retail operations (or similar) with experience of being held accountable and responsible for the success of the business, operations and financial results of a function or department.
• Organizational skills to manage multiple projects, people and store functions.
• The ability to work within a deadline-pressured environment.
• Ability to work varied schedules to include weekdays, weekends, evenings, and holidays. In coordination with the Store Manager must be able to work any hours necessary to provide complete store coverage and supervision.
• An understanding of marketing and retail principles.
• An understanding of production processes and environment, to include deadlines, quality control, working in a quick and efficient manner and empowering staff to produce product timely.
• The ability to create, review and understand statistical information to increase the success of the store.
• The ability to understand, analyze and scrutinize financial statements.
• Must possess the ability to adapt, adjust and mold to changing circumstances.
• The ability to make difficult choices and be accountable for overall store performance.
• To train, develop and recognize talent and leadership.
• Empower your team to manage and lead their departments or functional areas.
• Effective verbal and written communication skills.
• The ability to communicate upwards, downwards and lateral in an effective manner.
• An interest and empathy for people with disabilities and disadvantages.

This position offers you the opportunity to play an influential and visible role as our company grows. Training will begin immediately to prepare you to be responsible for effective and efficient management of a Store.  A Goodwill of Colorado Assistant Manager generally works a 45 to 50 hour work week. 

To excel in this role you will have the ability to combine business acumen with strong and proven people skills.  You will also need to take a hands-on approach and contribute beyond your job description, as everyone at Goodwill of Colorado does. If this sounds like the right mix of challenge and opportunity for you, and you meet the minimum qualifications, we want to hear from you!

Goodwill is an Equal Opportunity Employer dedicated to employing qualified individuals including those with disabilities, protected veterans and military spouses. 

Goodwill participates in E-Verify.  For more information on E-Verify, please contact DHS:  888-897-7781 or www.dhs.gov/E-Verify

We promote a Safe & Drug-free Workplace.

Physical Requirements

Attachment to Job Description

Position: Assistant Store Manager    

Experience

• 2 - 3 years: Management/Leadership

Behaviors

• Team Player: Works well as a member of a group
• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Goal Completion: Inspired to perform well by the completion of tasks
• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)