Assistant Site Manager - Full Time - Rendr

Discover Better Health Careers with Rendr!

Who We Are

Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.

Why Join Rendr?

• Opportunities for professional growth and development.
• Competitive salary and benefits package. (Salary is based on previous experience and years of service.)
• Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.

Benefits We Offer:

• Medical, Dental, and Vision Insurance
• 401k with Company Match
• Paid Time Off
• Paid Holidays/ Floating Holiday(s)
• Commuter Benefits
• Health Savings Account/ Flexible Spending Account/ Dependent Care Account
• Annual Performance Bonus

Job Overview:

An Assistant Site Manager is responsible for the non-clinical aspects of the day-to-day operations in a medical office environment.

Essential Functions:

• Assist site manager in supervision of patient scheduling, registration, medical records, billing, data entry and processing, and cash posting
• Promoting excellent customer service by all levels of the staff 
• Assist in training a productive medical office team
• Collaborate and communicate with internal departments at Rendr
• Maintains and manages all filing and organizational systems for the practice
• Maintains staff records and assist in processing staff payroll 
• Orders medical and office supplies 
• Ensures patient satisfaction
• Troubleshoot complaint and develop process improvements to prevent recurrences 
• Ensures regulatory compliance with HIPAA 
• Coordinates staff meetings for administrative and clinical staff 
• Ensures staffing is appropriate for day-to-day operations 
• Other tasks as needed as assigned by manager 

Qualifications:

• Bilingual in English and Chinese required 
• High level of professionalism and strong sense of responsibility 
• Good communication skills: kind, compassionate, patient interaction with patients and team
• Multitasking ability 
• Ability to read and interpret documents 
• Prior experience working in medical/clinical setting required 
• Familiarity with MDLand is a plus 

Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We look forward to reviewing your application and exploring the possibility of you joining our team!