Assistant Shift Leader - Front of House (Hospitality) - Chick-fil-A
Flemington, NJ 08822
About the Job
Who we are: Chick-fil-A Flemington is committed to being the destination of choice within the greater Flemington area. Our goal is delivering operational excellence every day and developing servant leaders through the foundation of our core values: We Are Team Players, We Pursue Excellence, and We Create Belonging. At Chick-fil-A Flemington, individuals have the opportunity to work within a customized development plan that leverages and strengthens their leadership skills that can prepare them for higher level opportunities.
Position Overview:
Assistant Shift Leaders serve as the bridge between higher level leadership and team members.
They help deliver business goals by running and leading the opening of the restaurant.
They invest in team member growth and development, through on the job coaching and commendations.
Responsibilities include:
- Operational Excellence
- Lead Hospitality team through opening or closing daypart
- Execute and uphold operational standards
- Facilitate team member shift placement
- Execute process improvements around food cost and speed of service
- Input and initiate continuous improvement ideas that help business goals
- Team Member Development
- Be an active contributor of the hospitality leadership team
- Develop team members through effective coaching and commendation
- Model and support clear communication
- Exemplify Brand Guardian
- Execute and uphold Food Safety and Hospitality Standards
- Demonstrate knowledge of the brand and menu items
- Read, understand and comply with all parts of the Team Member Handbook
Key Performance Indicators
- Achieve Food Cost goals
- Achieve Food Safety standards
- Achieve Quality goals
- Contribute to Productivity goals
- 100% completion of process disciplines in place
A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business. Here are some of the great benefits of working at Chick-fil-A:
- Flexible Hours - You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.
- Closed Sundays - All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
- Work Directly With A Chick-fil-A Operator - The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- Competitive Compensation - Along with a paycheck, Chick-fil-A Flemington employees are offered 401k investment matching, health insurance, paid time off, Gallup strengths coaching, and tuition assistance, along with a supportive, encouraging environment and opportunities for advancement.
- It's a Great Place to Work - At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Requirements
Minimum 18 years old
Previous kitchen/prep experience preferred
Previous leadership experience an asset
Team-oriented, friendly and honest
Hard-working and detail-oriented
Able to maintain composure in a quick-paced environment
Willing to learn and employ the qualities of a servant-leader
Able to motivate and encourage others to work together and give their best effort
Willing & able to invest in team member growth and development, through on the job coaching and commendations
Must be able to meet the physical demands which includes but is not limited to lifting 50 lbs and working up to 9 hours standing
Available to work opening (6a) or closing (to 11p) shifts and at least two Saturdays per month
Company Information
Chick-fil-A's goal is to be the Most Caring Company, and our corporate and local culture reflects this. While we of course strive to provide high quality food, quickly and accurately, our most important resource is PEOPLE: our guests and our team members! We cultivate a supportive and encouraging work environment, and are committed to investing in the development of servant leaders who share our values of Integrity, Growth, Ownership, Continuous improvement, Fun, and Anticipation, and our vision to become the destination of choice in the Flemington area.
Please note that responses will come from HR@cfaflemington.com; we advise you add this address to your email contacts to ensure you receive any communication regarding interviews.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.