Assistant Restaurant Manager | The Apron - Omni Hotels & Resorts
Frisco, TX 75033
About the Job
THE MODERN HOME OF AMERICAN GOLF
Located 30 miles north of downtown Dallas, Omni PGA Frisco Resort is the largest resort currently in development in the country. Opening spring 2023, the resort will feature 500 guest rooms and suites, 10 four-bedroom ranch houses, three pools, including an adults-only rooftop infinity pool, a destination spa, Lounge by Top Golf, and over 127,000-square feet of indoor and outdoor meeting and event space. An expansive retail and entertainment district will feature dining, shopping and an outdoor stage set to be activated for concerts and outdoor programming. The Resort will become a leading destination for golf providing an unparalleled experience for those who are advanced players, new to the game, and everything in between. The resort will offer 46 holes of golf designed by Beau Welling and Gil Hanse, including two 18-hole championship golf courses, a lighted 10-hole short course, and a lighted two-acre putting green.
Omni PGA Frisco Resort is seeking a passionate Assistant Restaurant Manager | The Apron to join our team. Omni Frisco PGA Resort provides North Texas with 127,000 square feet of event space, 13 new food and beverage outlets, an extravagant spa and a full entertainment district. Featuring two championship 18-hole golf courses along with a third short course, we will provide incredible options for our guests and local community for dining, events, and entertainment.
The Apron is a suburban destination for creative Texas and California fare with spectacular views of Fields Ranch Golf Course at Omni PGA Frisco Resort. Healthy breakfast and brunch fare is served throughout the day. Delectable morning pastries, Stance Coffee and gelato are available from the bar plus a blend of smart, creative drinks at prime times from the bar. A gem in the resort, the menu is built around seasonal ingredients, healthy breakfast, brunch, and lunch.
The Assistant Manager will provide proper training and supervision of all associates in the department. He/She will ensure prompt, courteous service and the overall success of the restaurant by guest satisfaction surveys and utilizing financial controls.
Responsibilities:- To consistently ensure the maximum guest satisfaction while dining in the restaurant.
- Pre-meal meeting conducted with service staff on a daily basis.
- Supervision of floor during operation.
- Ensure that service personnel follow service protocol including steps of service.
- Handle all complaints to the guests' satisfaction.
- Make the staff weekly schedule.
- Ensure Kitchen, stewarding and cashier staff are on duty as scheduled.
- Ensure the side-stations are fully stocked with equipment.
- Making sure the beverage machines are functioning properly.
- Ensure station rotation in seating.
- Assist in seating or service of guests as necessary.
- Monitor productivity of service staff.
- Monitor the quality and consistency of the food product.
- Making sure special boards and/or descriptions posted accurately.
- To be familiar with clients so that there is constant recognition of all repeat guests.
- Review reservations on a daily basis and check against the VIP list from the front desk.
- All special attention details handled properly.
- Maintain the physical atmosphere and cleanliness of the restaurant.
- Ensure the staff’s uniforms and appearances meet specifications.
- Make sure tabletops are set to specifications, and during service, constantly inspect tabletops, side-stations and tray stands.
- Make sure all equipment in good condition and clean.
- All lights and music adjusted appropriately for each meal period.
- Constantly perform positive up-selling techniques with service staff.
- Be familiar with all beverage-related procedures and equipment and assist the cashier when needed.
- Know and adhere to all company policies and procedures.
- Know emergency procedures and work to prevent accidents.
- Be familiar with and enforce all policies related to liquor liability laws.
- Perform any and all other duties assigned and/or required by management.
- Previous Restaurant Manager Experience required
- Flexible schedule including evenings, weekends, and holidays
- Understanding of financial statements and labor productivity
- Must have unexpired Food Handlers and TABC – or obtain upon hire.
- Must be able to stand and walk for an extended period of time or for an entire shift.
- Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.
- Working in interior of hotel, dining room and restaurant kitchen, with occasional travel around resort property as needed.
- Exposure to various cleaning chemicals.
- Exposure to food items and beverages.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.