Assistant Restaurant Manager - Carlito's - Master Concessionair

Compensation: $50,000

Location: Newark Liberty International Airport

Salary Quarterly Bonus

Benefits:  Health, Dental, Vision, 401K Matching, Vacation, and more.......

Responsibilities:

• Adhere to all MCA/Brand operating procedures and ensure that they are adhered to by all shift supervisors and employees
• Attend and contribute to management meetings as required
• Schedule and Lead Pre-shift/Post-shift meetings on a regular basis and post communications to staff
• Ensure that all supervisor/employee duties and assignments are performed and completed in a timely manner
• Record deliveries; receive and reconcile inventories with purchase orders
• Work to ensure all food/beverages/bakery are in stock, the correct items are displayed on all counters and inside display coolers, and all perishable items are stored at the correct temperatures prior to serving
• Complete daily reporting to accurately reflect any MCA/Brand procedures & documentation
• Suggest and implement strategies that can lead to increased revenue
• Ensure all cash payments are received, recorded and a receipt is provided to the customer
• Ensure that an end-of-night report is completed to ensure the correct recording of all transactions
• Ensure that all cash items are balanced and accounted for daily
• Ensure cash handling of register, deposits, and safe
• Ensure the restaurant, market, and bar are always kept to a high level of cleanliness
• Ensure that all waste, transfers to other locations, promotional stock, breakages, and spillages are documented

• Monitor and ensure orientation, training, development, and performance management of supervisors and crew
• Assist staff when required during busy periods
• Complete a weekly staff schedule; ensure fair distribution of hours to all staff; use most cost-effective staffing schedules; adhere to staffing budget
• Assess employee/supervisor strengths and career development
• Ensure that all staff are punctual and attired correctly
• Meet with problem performers regularly and discuss/document areas of improvement
• Record any accidents/injuries/illnesses that occur, no matter how minor, by using the appropriate accident reporting procedures
• Ensure that menu briefings and quizzes are carried out regularly with all staff
• Work closely, and communicate with the GM to always ensure a smooth operation
• Ensure all work is carried out in compliance with Health & Safety regulations
• Communicate staff performance issues, training, and development needs to GM on a regular basis
• Maintain a high level of service for all guests
• Deal with complaints in an efficient and courteous manner
• Communicate any service/guest issues to the GM
• Perform any other duties as directed by the GM
• Maintains total accountability including labor costs, budgets, and projections
• Maintains food and beverage costs per budgetary standards
• FOH/BOH repair, light bulb replacement, general organization, and cleanliness
• Perform safety inspections and document results and shortfalls

· Responsible for ensuring all storerooms and loading areas are clean and always organized

Qualifications

· Minimum 2 years of supervisory/assistant manager experience, preferably full-service restaurants

· Knowledge of marketing techniques and impact on business results

· Experience in guest relations, negotiations, and complaint handling

· Excellent verbal and written communication skills

· Commitment to service of customers, staff, co-workers, and management

· Demonstrated leadership ability; ability to lead by example

· High integrity and honesty

· High Work Ethic, passion, and commitment

· Ability to work full-time hours to manage the operation, including weekdays, weekends, and holidays

· Demonstrated coaching and development skills

· Ability to train and delegate

· Follow through and dependability

· Adherence and modeling of all MCA policies and procedures

· Knowledge and commitment to safety and food sanitation

· Health Department approved Food Handler Manager Certification

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