Assistant Restaurant Manager - ChefSuite

ChefSuite is an innovative pick-up and delivery-only ghost kitchen operator that aims to fuel the business-minded spirit and support restaurateurs by providing the tools to run their businesses at lower costs, reduced risks, and better margins. We are seeking a motivated Assistant Restaurant Consultant with excellent problem-solving skills in Austin, Texas to assist our tenants by analyzing revenue and expenses, collaborating on menu optimization, and providing recommendations to improve operational and management practices. 

Responsibilities/Duties/Functions/Tasks:

• Support the Senior Tenant Operations Manager in all aspects of tenant management, including but not limited to onboarding processes, financial monitoring, marketing strategies, and operational evaluations.
• Assist in monitoring tenant financials by analyzing the cost of goods sold (COGS), sales trends, and revenue generation, providing regular reports and updates to the mentor and senior management.
• Participate in enhancing tenants' delivery app performance by contributing to menu optimization efforts, marketing initiatives, and promotional campaigns.
• Evaluate tenants’ management practices and operational functionality, providing feedback and recommendations for improvement in areas such as staffing, kitchen layout, and operational efficiency.
• Engage with tenants regularly to address inquiries, requests, and complaints promptly and effectively, fostering positive relationships and ensuring tenant satisfaction.
• Maintain tenant technology platforms by logging, troubleshooting, and resolving site-related malfunctions and outages promptly, consulting with the Senior Tenant Operations Manager and Tenant Operations Manager, as needed. 
• Assist in communicating tenant satisfaction, success metrics, and lease compliance to senior management through regular reports and summaries.
• Facilitate communication between tenants and property staff by assisting in the reporting and resolution of maintenance requests, complaints, and technical issues as they arise.

Qualifications:

• Previous restaurant management experience is required
• Must have the ability to multitask and work independently
• Must possess creative problem-solving skills and excellent time management skills.
• Must be proficient in Google Workspace 
• A high school diploma and at least one year of restaurant management experience or a similar combination of education and experience is required.
• Previous experience managing 3rd party delivery apps is required (DoorDash, UberEats, GrubHub, Deliverect, etc.).

 

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