Assistant Property Manager - St. Louis, MO - CIC
St. Louis, MO
About the Job
CIC is looking for a highly organized, efficient, and customer service-oriented Assistant Property Manager to join CIC’s Property Management Team to manage 385,000 square feet across two buildings in the Cortex District of St. Louis. In this role, you will support the Property Manager by providing administrative and property management assistance while representing CIC Property Management to tenants, prospective tenants, vendors, and guests in a courteous and professional manner.
ABOUT CIC PROPERTY MANAGEMENT
CIC’s Property Management team cares for two 385,000 sq. ft buildings in St. Louis. The team will draw from best practices across our network and from those of an established, institutional owner to create systems within this facility and to support the innovative ecosystem that operates within it. The ideal property management team will consider this building their own and thrive on taking initiative to come up with creative solutions to everyday problems. This is an opportunity to bring facilities expertise into a service-oriented environment where creative problem solving skills are valued and put to use every day.
YOUR DAY-TO-DAY WORK
Administrative:
• Provide full administrative support, including composing and transmitting correspondence, promptly responding to client requests via email or phone, screening calls and providing information or redirecting as appropriate.
• Assist in lease administration activities including lease set up, administering lease changes, generating reports, etc.
• Create and maintain vendor files (bid proposals, service contracts, invoices, and accounts payable).
• Track and file vendor and tenant insurance certificates. Maintain insurance tracking system database.
• Assist with monthly and quarterly management reports as well as annual budget preparation.
• Prepare A/R status worksheets, initiate late payment calls, reconcile A/R, and follow-up on collections as required.
• Order tenant door plaques and directory strips; maintain property signage, including digital signage.
• Prepare and distribute tenant move-in orientation packages, order tenant gifts as needed.
• Maintain parking/building access card records.
• Invoice tenant rebills (meter readings, HVAC, etc.).
• Provide administrative support for capital and tenant improvement projects, such as helping process forms for reimbursement for projects.
• Additional duties or projects as assigned by the Property Manager or Director of Asset Management.
Client Support & Management:
• Build strong professional ties and genuine relationships with tenants, as well as promote positive relationships with colleagues and partners.
• Respond promptly to all client requests, and creatively find ways to meet a broad range of client requests, including being able to directly complete those requests.
• Recognize opportunities to create impactful client events, and plan and organize events to encourage community and satisfaction among tenants.
• Schedule and coordinate meetings/special events as requested, including managing use of common areas such as Havana, the 4240 concourse, and Innovation Plaza. This includes monitoring use and making sure ROEs and insurance are in order.
• Prepare regular client newsletters; track and provide content for social media platforms.
• Available for on-call work as needed when the Property Manager is unavailable.
ABOUT YOU
As our ideal candidate, you are:
• Someone who possesses a desire to succeed in an entrepreneurial environment.
• Able to keep information strictly confidential.
• Able to handle multiple projects, changing priorities and a continually heavy workload.
• Proficient with social media platforms, such as Facebook and Twitter (helpful but not required).
• A person who exudes strong interpersonal skills, enjoy helping others — tenants and colleagues alike — and you highly value teamwork.
• Able to provide constructive solutions to issues and problems.
• Detail oriented with exceptional organizational and time management skills.
• Someone with exceptional oral and written communication skills, but understand the nuances of effective communication — you practice sound judgment in how you communicate and tailor information.
YOU HAVE
• At least 2 to 3 years of professional experience (property management or hospitality experience a plus).
• Intermediate to advanced proficiency in Word, Excel & Google Suite (preferred).
• Proficiency with accounting software such as MRI, Yardi or Nexus (preferred).
• Experience with work order systems (preferred).
If you don't meet all the requirements or qualifications but bring some other unique skills and experience that would be valuable in this role, please apply and highlight those attributes for us in your cover letter.
OUR OFFER
• Starting compensation is commensurate with experience ($50,000 - $60,000 annually).
• 100% company-paid premium healthcare and dental benefits.
• 100% company-paid long- and short-term disability, and life insurance.
• 401k (must be 21+).
• 23 days of PTO accrued annually (more with seniority), plus thirteen holidays from the start.
Source : CIC