Assistant Property Manager - Galleria - Stream Realty

A MEANINGFUL CAREER

Interested in a challenging and meaningful career, where your expertise and efforts are valued, and amply rewarded? At Stream, there is no limit to how far you can go, with a team that will train, support, and cheer you on every step of the way. It’s the reason we continue to attract (and retain) the best and the brightest, and the reason why our firm continues to grow.

We are doubling down on talent and ramping up hiring for our dynamic property management team with a platform unlike any other. Hospitality-infused and service-driven, we provide our clients with legendary experiences while offering our employees a career path that remains unmatched.

Your role is integral from day one, and your continued training and development, a paramount objective. This isn’t just a job; it’s a trajectory, with endless opportunities ahead.

WITH A PURPOSE-DRIVEN COMPANY

Stream isn’t your typical commercial real estate company. We’re a company that’s making waves, with immense dedication to our clients, our communities, and our employees—knowing that our success doesn’t lie within bricks and mortar, but in people.

With unsurpassed training and development opportunities, our teams provide clients with an exemplary level of service; our people-first approach to business permeating every aspect of our platform. But our commitment goes further, with volunteer hours, educational programming, and an investment in sustainability to ensure we are making a positive impact.

With 294+ million square feet of assignments, $5.8 billion in annual transactions, and 1,400+ talented individuals, we’re one of the fastest-growing full-service real estate firms nationally, with no sign of slowing down.

The Assistant Property Manager provides first-class property management services and assists a Property Manager in overseeing a portfolio of commercial properties.  Day-to-day responsibilities include assisting with issues regarding building/property operations, enhancing tenant relations, vendor scheduling, and customer service.

ESSENTIAL FUNCTIONS:

• Provide daily assistance and support to Property Managers in management of a commercial real estate property portfolio.
• Manage tenant and vendor relations to include keeping contracts and COI updated.
• Property scheduling and communication with tenants and vendors.
• Assist with accounting, reporting, and budgeting tasks.
• Assist with lease administration.

RESPONSIBILITIES:

• Work with Property Managers to resolve building operations’ issues.
• Work closely with vendors to ensure compliance with service contracts.
• Recommend and/or complete vendor contracts as appropriate.
• Ensure adherence to property owners’ policies and procedures, as well as compliance with codes, regulations, and governmental agency directives.
• Answer office telephone as required and assist callers.
• Receive work order requests and coordinate with the building technician or vendor(s) as appropriate.
• Schedule building activity including move-ins/move-outs and verify insurance.
• Follow established A/R guidelines including contacting tenants regarding follow-up on rent payment status and assisting Property Manager in lockouts, assigning late fees, or sending demand letters as necessary.
• Review and ensure the accurate coding of invoices for payment.
• Assist Property Managers in the preparation of the monthly reporting package/financial reports according to owner's needs.
• Assist Property Managers with the preparation, assembly, review, and implementation of the annual operating and capital budgets, as well as operating expense reconciliations.
• Assist the Property Managers as appropriate in coordinating insurance procurement, electricity procurement, and real estate tax review processes for properties.
• Ensure compliance with management agreements.
• Work with the Property Managers to facilitate accounting, leasing, marketing, and construction needs.
• Understand lease types to assist the Property Manager with ensuring Lease compliance.
• Process Tenant billbacks expenses.
• Assist in the response and resolution of after-hour emergency calls as needed.
• Assist in planning and executing tenant events with management team.

• Bachelor’s Degree preferred
• 3-5 years' experience in Commercial Property Management industry preferred
• Excellent customer service skills
• Strong verbal and written communication skills; prior experience communicating with tenants and/or vendors in a professional, courteous environment
• Previous experience using real estate software (Yardi or MRI, Kardin, AvidXchange, IMPAK, or similar programs)
• Basic accounting knowledge and skills
• Good organizational skills
• Attention to detail
• Ability to multitask        
• Proficiency with Microsoft Excel and Word
• Desire and ambition to learn and grow in Stream’s property management department
• Attributes which align with Stream’s core values of Smart, Honest, Nice, and Passionate

Stream Realty Partners offers competitive salaries, annual bonuses, medical, dental, and vision insurance, 401(k) with company matching, pharmacy benefits, flexible spending accounts, health savings account, vacation pay, volunteer & community involvement paid time off, and holiday pay.  

All information is held in compliance with EEOC guidelines. Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sex, age, national origin, disability, military status or any other reason prohibited by law. Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.