Assistant Program Director (W 107th St) - Goddard Riverside

Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood Center (Isaacs Center) a...

Role, Responsibilities, and Essential Duties

Ensure provision of quality and timely services, including psychiatric and medical care, entitlements, assessment & treatment planning, and linkages to day programs, clubhouses, employment, and recovery. Act as Liaison with on-site medical and psychiatric team. Coordinate and manage day to day program operations along with Program Director.

Supervision of case management staff

Ensure that all documentation (including, but not limited to, progress notes, service plans, health forms, reports, etc.) is completed by direct service staff in a timely manner and within established deadlines as per agency and funding sources standards; provide coaching on policies and clinical practice.

Support evidence-based practice models including person centered planning, motivational interviewing, trauma informed care, harm reduction, and strengths-based approach

Ensure collection, tracking, and analysis of data, with a results-oriented mindset.

Provide weekly supervision to staff; promote staff development, evaluate their work and initiate disciplinary action when required;

Participate in new client interviews, intakes and admission meetings

Coordinate client care with all onsite treatment providers, serve as liaison with medical and psychiatric staff

Assist with audit preparation and performance improvement plans as needed

Assist Program Director with daily program operations, serve as senior leader in Program Director’s absence

Interface with various community agencies, funders and stakeholders relevant to our client population

Coordinate the scheduling of all contracted treatment providers and consultants.

Collaborate with staff in other GRCC programs to coordinate client service

Work with the Clinical Integration Team on the clinical best practices initiative

Attend staff meetings, case conferences, training programs and supervision meetings

Participate in developing group curriculum and facilitate group activities as needed

Other duties as required

 

Qualifications/ Educational Requirements

Master’s Degree Preferred, Bachelor’s Degree considered with significant experience

Supervisory experience required

Experience in supportive housing a strong plus

Experience working with individuals diagnosed with mental illness, substance use and homelessness strongly preferred.

Bilingual (English and Spanish) a plus

 

Skills, Knowledge and Abilities

Strong leadership skills

Understanding of homelessness, housing first, client centered approach, and harm reduction models preferred

Ability to multi-task/work in a fast-paced environment

Excellent verbal and written communications skills

Strong interpersonal skills

Ability to work to collect, track, and analyze data

Team oriented

Good judgment and problem-solving skills

Strong organizational skills

Computer literate

 

Computer Skills: To perform this job successfully, an individual should have/ be:

Able to work in the Microsoft Office Suite, should especially be proficient in Word and Outlook

Able to use or learn to use AWARDS database

Familiar with cloud-based payroll platforms such as Paycom (supervisor/manager functionality)

Able to use or learn other electronic databases, programs, and funder-related software as needed

 

Physical Requirements

Frequent walking and standing, occasional lifting

 

Work Environment

Indoor office

Some visits to client rooms required

 

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.