Assistant Product Developer & Trainer - Allen Lund Company, LLC

Our Story 

With $1,000 in his pocket, Allen Lund made the brave decision to start his own transportation brokerage company. It was 1976, when Allen Lund Company formally opened the first office in Los Angeles. Now, we have 41 offices and continue to grow!

We are always looking for exceptional people to join our fast paced, challenging, team-oriented work environment. Our culture fosters personal growth and commitment both in and out of the office. Our diverse workforce is key in delivering outstanding customer service and our commitment to our industry are main components of our unmatched reputation. We hold true the value of hiring, developing and retaining the best employees in the industry. Our management provides an open and innovative environment that promotes professional and personal growth. This is why one half of our employees have been with ALC for over 10 years! 

Why we’re Awesome!!

• Inclusive company culture
• Training and Development
• Competitive Compensation
• Unparalleled Benefits & Wellness (we mean really good)!
• 401k with a generous match
• Career Growth Opportunities
• Transfer Opportunities
• Share in Company ownership
• Employee Recognition program

We are looking for an Assistant Product Developer & Trainer to join our team! Assistant Product Developer & Trainer’s primary responsibility is product development, with additional responsibility in product training. Training includes working with both new and experienced end users on applications (currently including but not limited to Outlook, ALX, Excel, LTL TMS and other ALX applications). If this is you, or you like a challenge– let’s talk.

You will

Product Development

With oversight from the Director of Project Management, continuous product improvement.  The goals are to be both the voice of the user and to maximize the user experience while meeting business objectives. It includes testing, talking to users and getting feedback on product improvements and adjustments.  Additionally, this role is responsible for communicating product improvements and changes to the technical team to make them a reality.  Ongoing collaboration with the technical team to define and refine the product, solving problems as they pop up and closely manage timelines and deliverables. 

• Coordinate and build strong working relations with various internal departments, user groups and other stakeholders.
• Display a high level of critical thinking in cross-functional process analysis and problem resolution.
• Identify and present innovative and creative product solutions.
• Assist in all product integration/launches/changes throughout implementation.
• Assist in communication of new ALX changes/improvements and their associated customer, operational, system, & process impacts to the various internal organizations.
• Uphold the company standard following the company principles of Customer, Company, Office

Trainer

Trainer will design and deliver user training on various applications flowing from the product development process. 

• Typical work activities include:
  • Analyze training needs and define the skill-sets needed to perform different roles 
  • Design training programs appropriate to the skills needed
  • Design course materials online, as well as other documents such as handouts, manuals and exercises
  • Deliver training programs; both “live” through web conference or by developing online learning modules for self-paced learning
  • Support and coach learners to deliver skills
  • Evaluate effectiveness of training programs and learning outcomes

Join us in making a difference! Allen Lund Company is an equal opportunity employer, dedicated to diversity.

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