Assistant Pastry Chef (Full Time) - Terranea Resort
Rancho Palos Verdes, CA 90275
About the Job
Plan, prep, set up and prepare quality products in all areas of the Pastry/Bake Shop to include, but not limited to, pastries, desserts, breads, ice creams, sorbets, creams, simple syrups, jams, displays/centerpieces in accordance with departmental quality standards and specifications. Maintain organization, cleanliness and sanitation of work areas and equipment
Responsibilities:- Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
- Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
- Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Resolve guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
- Maintain and strictly abide by State sanitation/Health regulations and Hotel requirements.
- Meet with Executive Pastry Chef to review assignments, anticipated business levels, changes and other information pertinent to the job performance.
- Complete opening duties:
- Set up workstation with required mis en place, tools, equipment and supplies.
- Inspect the cleanliness and working condition of all tools, equipment and supplies
- Check production schedule and pars.
- Establish priority items for the day.
- Inform the Pastry Chef of any supplies that need to be requisitioned for the day's tasks.
- Transport supplies from the Storeroom and stock in designated areas.
- Start prep work on items needed for the day.
- Prepare and produce dessert menu items for Restaurants, Room Service and Banquets following recipes and yield guides.
- Produce centerpieces for Banquets and buffets. Display items attractively and to specified requirements.
- Prepare amenity orders for Room Service.
- Inform the Chef on duty of any shortages before the item runs out.
- Assist the Baker as required to ensure optimum service to guests.
- Maintain proper storage procedures as specified by Health Department and Hotel requirements.
- Minimize waste and maintain controls to attain forecasted food cost.
- Inform the Pastry Shop of any excess items that can be utilized in daily specials or elsewhere.
- Disinfect and sanitize cutting boards and worktables.
- Transport empty, dirty pots and pans to the pot wash station.
- Direct and assist Stewards in order to make clean-up a more efficient process.
- Breakdown work station and complete closing duties:
- Return all food items to the proper storage areas.
- Rotate all returned product.
- Wrap, cover, label and date all items being put away.
- Straighten up and organize all storage areas.
- Clean up and wipe down food prep areas, reach-ins/walk-ins, and shelves.
- Return all unused and clean utensils/equipment to the specified locations.
- Ice down hot items from the steam table, so they cool quickly.
- Turn off all equipment not needed for the next shift.
- Restock items that were depleted during the shift.
- Review status of work and follow-up actions required with the Pastry Chef before leaving.
Additional Duties & Responsibilities:
- Assist with inventories as scheduled.
- Assist in plating up Banquets as assigned.
- Follow maintenance program and cleaning schedule.
- Perform duties in other areas of Kitchen as assigned
- Fluency in English both verbal and non-verbal.
- Provide legible communication.
- Compute basic arithmetic.
- Comprehend and follow recipes.
- Expand/condense recipes.
- Ability to:
- Perform job functions with attention to detail, speed and accuracy.
- Prioritize and organize.
- Be a clear thinker, remaining calm and resolving problems using good judgment.
- Follow directions thoroughly.
- Understand guest’s service needs.
- Work cohesively with co-workers as part of a team.
- Work with minimal supervision.
- Maintain confidentiality of guest information and pertinent Hotel data.
- Ascertain departmental training needs and provide such training.
- Ability to input and access information in the property management system/computers/point of sales system.
- Previous guest relations training.
- Previously worked with all products and ingredients involved.
- Artistic talent.
- Exert physical effort in transporting (50 pounds)
- Endure various physical movements throughout the work areas.
- Remain in stationary position for 4 to 6 hours throughout work shift.
- Satisfactorily communicate with guests, management and co-workers to their understanding.
Experience, Education, & Licensure:
- 5 years’ experience as a Pastry Cook at a quality style Hotel or Restaurant.
- Food handling certificate.
- High school diploma or equivalent vocational training certificate.
- Certification of Culinary training or apprenticeship.
Compensation:
Base Pay Start Rate: $68,640/Yr. - $70,000/Yr.
We offer a competitive benefit package for full-time, regular team members that includes: group medical, dental, vision, life, and disability benefits, as well as participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement and an employee assistance program. We also offer paid time off/sick time and are proud to offer participation in a 401(k) plan with a company match!
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