Assistant Operations Manager - Jones Lang LaSalle Incorporated

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves –  
 

Supervises and directs maintenance personnelduring a specific shiftin installation, repair, and maintenance of all base building and critical systems machinery and equipment.  Responsible for supervisingand leadingyour shiftsoperating team onsite, including administrative functions like work order assignment, payroll, and other functions as requested by the Operations Manager.  Assumes theOperations Managerresponsibilities when theManageris not onsite. 

What is your day to day?   

Management 

• Supervises and directs maintenance of staff on shift and monitors performance of their assigned responsibilities. 
• Performs and/or directs the performance of all maintenance departmental service requests, ensuring that work performed in these areas is accomplished efficient with a minimum amount of disruption and inconvenience. 
• Ensures accuracy of work order assignment in Corrigo, technicians timely work order completion relative to expected SLA’s, and consistent and effective communication to all parties in all situations(including emergencies), via use of the escalation call tree.
• Responsible to monitor and validate employees payroll via applicable payroll system.
• Assists Procurement Specialist as needed in ensuringtheavailability of an adequate operating inventory of tools and supplies.  Specific duties include, but not limited to: preparing and submitting purchase order requests, developing sources for stock materials and performing periodic checks for supplies. 

Safety 

• Checks malfunctioning equipment and ascertains corrective action required to restore to satisfactory operating condition. 
• Supervises and implements the preventative maintenance program.  Specific duties include but are not limited to: scheduling of preventative maintenance with a minimum disruption of building services, performing and/or delegating preventative maintenance tasks to the appropriately qualified maintenance staff member,assist procurement specialist as neededwithorder parts and equipment required for repair, maintenance and installations of new equipment and facilities, and maintains inventory. 
• Complies with departmental policy for the safe storage, usage, and disposal of hazardous materials.  Maintains a clean and safe workplace. 

Training 

• Provides training and supervision aimed at expanding the capabilities of the operations staff.  Specific duties include, but not limited to: demonstrating the proper use and care of tools and instruments, giving hands-on instruction in basic maintenance, safety, and troubleshooting procedures, recommending relevant outside engineering courses for enrollment and instilling an overall level of professionalism in manner and appearance. 

Operations, Maintenance & Repair (OM&R) 

• Possess hands-on skills and knowledge to complete required repairs and maintenance on commercial buildings and building systems (including, but not limited to: HVAC, Electrical, Plumbing, Vertical Transportation, Life Safety, Roofs, Structure, Parking Lots and Roads) using industry standard tools and in accordance with all codes, laws, and regulations. 
• Audit employeespreventative maintenance and repair service work on HVAC, mechanical, plumbing, electrical, and various other building systems to maintain the properties in peak operational conditions. 

Customer Service 

• Knowledge of principles and processes for providing customer and personal services.  This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. 
• Build relationships between the client and the JLL team to foster an workplace of trust and partnership.
• As part of the leadership team provide consistent and effective communication, especially in emergent situations as needed to the client and JLL Leadership.

Physical Requirements 

• Ability to lift 50 pounds. 
• Ability to bend, sit, kneel, squat, stand, reach and lay as required to access equipment components for extended periods of time. 
• Ability to work exposed to heat, sunlight, rain, cold, daylight and nighttime hours as required. 

Desired experience and technical skills   
 

Required  

• 2+ years of trade schooling in electrical system design, refrigeration, and HVAC. 
• 5+ years of experience in facility/plant engineering maintenance.
• 5+ years of experience in supervision/leadership roles. 
• Exposure to HVAC, fluid handling/pumping, fluid filtering, mechanical systems, welding and electrical systems engineering and operation. 
• Ability to analyze the operation of various systems, determine the cause of any problems/malfunctions and take corrective action as required 
• Ability to effectively use computers and computer programs; including Microsoft Office Suite. 
• Skill in use of the Internet to navigate to and use web-based applications. 
• Possess excellent communications skills both written and verbal. 

Preferred  

• Stationary Engineer License and/or Universal EPA 608 Certification. 

Location:

On-site –Charleston, SC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. Weendeavourto keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you maycontact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Uspage > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.