Assistant Office Manager at Apex Medical Center

Apex Medical Center is currently seeking an Assistant Office Manager to join our team in Las Vegas, NV 89106.

Who We Are:

• Apex Medical Center is a comprehensive practice and offers services beyond pain management. Patients from the greater Las Vegas area turn to the Apex Medical Center team for help with many different medical conditions, including diabetes, allergies, gastrointestinal issues, skin ailments, and more.

About the Role:

• The Assistant Manager supports the Office Manager in overseeing the daily operations of a medical office. This role involves coordinating staff, managing patient services, and ensuring the office adheres to regulatory and safety standards. The Assistant Manager acts as a liaison between the medical staff, patients, and administrative personnel, facilitating effective communication and problem-solving.

What You’ll Do:

• Assist in the management of office operations to ensure the highest quality of patient care.
• Support staffing needs, including scheduling, training, and evaluating office staff performance.
• Help maintain compliance with healthcare regulations, including patient privacy laws and safety standards.
• Assist in managing patient records and documentation, ensuring accuracy and confidentiality.
• Coordinate patient appointments, billing, and insurance verification processes.
• Provide support in financial management, including budgeting, billing, and accounting activities.
• Address patient inquiries and concerns, ensuring a high level of patient satisfaction.
• Assist with the procurement and maintenance of medical supplies and equipment.
• Implement office policies and procedures and ensure staff adherence.
• Facilitate communication between medical, administrative, and support staff.
• Support the Office Manager in strategic planning and improvement initiatives.
• Assist in the management of office IT systems and electronic health records (EHR) systems.

Our Ideal Candidate:

Education and Experience

• Minimum of 2 years of experience in a medical office or healthcare setting as Administrative support with supervisory experience preferred
• Associate or bachelor’s degree in healthcare administration, Business Administration, or related field 
• Proficient in Microsoft Office and medical office software (e.g., EHR systems)
• Bilingual in Spanish – Speak, Read and Write - strongly preferred
• Ability to travel to all three Apex Medical Center locations as needed

Required Skills and Abilities

• Exceptional communication and interpersonal skills, with an emphasis on patient service.
• Ability to multitask and manage priorities in a fast-paced environment.
• Detail-oriented with strong analytical and decision-making skills
• Strong understanding of healthcare regulations, medical terminology, and healthcare billing procedures
• Excellent organizational, leadership, and problem-solving skills.

What We Offer:

• Competitive pay; commensurate with experience ($18-$22/an hour)
• Benefits package is available; Health, and Dental Insurance, in addition to, paid vacation, sick leave, and 401(k)