Assistant Manager - Meineke
Wasilla, AK 99654
About the Job
Invest in yourself and your career at Meineke Car Care Center. We provide the career guidance, training, & tools to help YOU succeed.
Meineke is looking for an Assistant Manager. This secondary shop-level leadership position ensures continuity of shop coverage per General Manager direction.
Aptitudes: Customer focus, priority setting, communication, sense of urgency, positive mental attitude, attention to detail, motivating others, problem solving
Responsibilities:
Shop Communication - Greets and processes incoming customers. Continual communication with all shop personnel, both technicians and front desk staff. Ensures phone and schedule coverage with Service Advisors and Customer Service Receptionists. Supports communication of findings to customers as needed on advanced work.
Writing Repair Orders - Accurately write up customer concerns. Generates service estimates for advanced work based on technician inspections. Convey expected repair costs and obtain customer approval. Track vehicle progress and communicate status to customers. Responsible for all repair tickets from receiving the vehicle from the customer to returning the vehicle to the customer. Maintain excellent customer satisfaction.
Inventory Management - Sources parts as needed per ticket. Bulk orders standard inventory items.
Other - Assist other front desk staff as needed. Keep workspaces neat and clean per organizational and regulatory requirements.
Requirements:
Professional appearance.
Strong automotive knowledge or previous management experience preferred
Desire to earn ASE Certifications
Apply for this stable long-term employment opportunity!
As a leader in the automotive aftermarket, Meineke of Alaska is constantly looking for driven and talented individuals to join our team. We look for those who share our passion for high-quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Technician or Service Advisor, Meineke provides opportunities for real-world experience.