Assistant Manager, Vehicle Operations - Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. 

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. 

As an Assistant Vehicle Operations Manager, you run our day-to-day onsite Vehicle Operations. You will support the onsite logistics operations including planning, scheduling, hiring, training, and coordinating with the Vehicle Operations manager to meet customer needs. You will need to possess strong communication skills and have a proven track record of leading teams through engagement. You will need the ability to build and affect culture through buy-in and persuasion. As a hands-on leader, you will own feedback and development of associates with a focus to promote from within.  

This is a leadership role in operations where you will energize people to solve problems. You are counted on managing the location on behalf of the Manager, and developing your professional skills in an evolving, fast-paced environment under strong mentors and support structure. It's an exciting career as all companies need an expert in operations management where people solve problems collaboratively, are curious in nature, and love to make sense of things. 

• Lead a team of multiple associates with the ability to step in and complete all tasks associated with Vehicle Operations specialists (regardless of every level).  
• Serve as location point of contact which includes setting schedules, communicating daily priorities and goals, requesting resources, and coordinating work efforts with other on-site team members 

• Ability to lead daily stand-up team meetings and oversee team members in the absence of the site manager 
• Support the onboarding and training for all new specialists as required 
• Work with Vehicle Operations Manager to ensure that all procedures and quality requirements are updated and accurate for site specific workflow(s) 
• Observe work processes and validate that workflows are following operational procedures 
• Champions, leads, and advocates for continuous improvement activities in coordination with Operations Management and Operational Excellence teams 

• Ensure product quality standards through supporting vehicle wash and/or detailing/paint correction activities 
• Receive, inspect, and process incoming inventory, including completing paperwork 
• Ensure the parking lot is always safe and drivable 
• Conduct various audits to include but not limited to; security, inventory, asset location, etc. 
• Communicate and surface roadblocks as well as proposed resolutions to management where needed  

• Apply critical thinking and an open mind with the intent to making processes better each day 
• Lead problem solving activities with internal and external partners on site 
• Work cross-functionally and collaboratively with other teams onsite and remote 
• Complete additional work and tasks as requested by the leadership team  

• 5+ years of experience with operations, logistics, or lot management; 3+ years supervisory experience preferred; Previous EV experience a plus  
• Must be at least 21 years of age  
• High School Diploma or GED required; Bachelor’s degree preferred 
• Ability to work a flexible schedule to support customers on nights, weekends and/or holidays; ability and willingness to travel based on business needs to support other market launches and operations 
• Working knowledge with computers and software including Microsoft Programs (Word, Excel, PowerPoint) with the ability to effectively navigate internal business platforms 

• Must have a valid driver’s license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from)  
• No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period; Will be subject to continuous Motor Vehicle Record (MVR) monitoring  
• Ability to obtain and maintain local sales licenses if applicable in your state/province 
• Adaptable to a fast-paced and constantly changing environment  

• Ability to multitask and prioritize tasks based on level of importance and urgency 
• Ability to work autonomously and consistently with limited direction 
• Willingness to work in various working conditions including being in an active service center or unpredictable weather conditions 
• Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs) 

• Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners 
• Strong understanding of written and spoken English 
• Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics 

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com.

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. 

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services. 

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.  

Please note that we are currently not accepting applications from third party application services.