Assistant Manager - TS - AB Star

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Assistant General Managers are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit and Living Better. If you are Smart and have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café Assistant Manager.

Requirements

• Minimum of 1 year of managerial experience in the restaurant or fast-casual field required.
• Experience recruiting, hiring, training & developing employees.
• Experience in growing sales & providing excellent customer service.
• Demonstrated ability to drive operational excellence in both fronts of the house & back of the house.
• Must have a proven track record of managing the cost of goods & labor.
• Basic computer skills, including Microsoft Word, Excel, and Outlook.
• Effective verbal & written communication skills.

Duties & Responsibilities

• Monitor sales growth & cost control of the café against the budgeted expectation & historical performance, to ensure that profit goals are met.
• Maintains & exceeds customer expectations to build brand loyalty.
• Presents a consistent, professional image of the café & crew by maintaining all sanitation & appearance standards.
• Communicates & stays updated on all marketing & promotional materials.
• Executes marketing & sales programs, following appropriate guidelines.
• Builds café sales by cultivating relationships in the business community & initiating local store marketing campaigns

WORKING CONDITIONS

• Most shifts are between six to eight hours, but this may vary.
• Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.
• Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
• Fun, fast-paced, upbeat environment with no fryers!

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