Assistant Manager, Transportation Services - Carnival Global Brand

Job Description

Anchorage, Alaska

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

We’re looking for an amazing Assistant Manager, Transportation Services to join our team, which is based in our Anchorage office. You’ll be responsible for the team hands on in recruiting, onboarding, and overseeing employees. This person will also perform intermediate administrative activities related to payroll tracking, auditing, as well as the coordination of charters.

Here’s a summary of what Holland America and Princess is looking for in its Assistant Manager, Transportation Services. Is this you?

Responsibilities:

• Recruits, interviews, and hires employees.
• Prepares schedules, monitors operations, processes reports.
• Supervises the Transportation Services team and the unit’s activities.
• Applies knowledge of transportation regulations and laws, Company product, policies, and procedures.
• Analyzes and prepares reports.
• Responsible for the supervision, performance management, salary administration, discipline, and training of directly assigned personnel.
• Other duties as assigned. 

Requirements:

• This job normally requires an associate’s degree or equivalent job experience in a related field.
• Commercial Driver's License certification with passenger and airbrake endorsements is required. (The opportunity to secure the license through the Company paid training program is available.)
• Experience supervising employees in a transportation services, customer service, logistical or business environment.
• Strong customer service skills, leadership, and general training skills. 
• Proficiency in the use of computer business application, with working knowledge of computerized reservations systems.
• This job normally requires three years of progressively responsible positions in transportation services operations. 
• Current, valid driver’s license, with a clean driving record is required.
• Must be able to remain in a stationary position at a desk and/or computer for extended periods of time.
• May need to stand for long periods of time. 
• Must be legally authorized to work in the United States.  Holland America Line/Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H-1B status).

Knowledge, Skills and Abilities:

• Ability to prioritize work, meet deadlines, to maintain an attention to detail, while working in a group or team environment.
• Ability to clearly communicate, verbally and in writing, with all levels of employees, management, and customers.
• The ability to prioritize work, maintain attention to time constraints, while working in a team or group environment. 
• The ability to organize work, meet deadlines, and maintain attention to detail and accuracy.
• The ability to communicate clearly, verbally and written, with employees and management.
• The ability to support and comply with company policies, procedures and guidelines including company health and safety standards.
• The ability to lift an excess 50 pounds.

What You Can Expect:

• Cruise and Travel Privileges for you and your family​
• Health Benefits
• 401(k) Plan Employee Stock Purchase Plan 
• Training & Professional Development
• Rewards & Incentives 

Our Culture…Stronger Together:  

Our highest responsibility, and therefore our top priorities, are always compliance; environmental protection; and the health, safety, and well-being of our guests, the people in places we visit, and our Carnival family, both shoreside, and shipboard. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/.  

Holland America Line and Princess are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. 

Americans with Disabilities Act (ADA) 

Holland America Line and Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws.  If you have a disability and require assistance in this application process, please contact recruiting@hollandamericagroup.com

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