Assistant Manager / Team Lead - Crisp Kitchen & Juice

Assistant General Manager / Beverage Team Lead $27-$35 per hour 

Crisp Kitchen & Juice is hiring and we'd love to meet you!

When we source talent, we're not just looking for experience and accolades. We're looking for passion and spirit. We're looking for camaraderie and curiosity. We're looking for insight and impact. We're looking for motivation and leadership. If that sounds like you, we should talk!

We're here with passion and purpose as we delight in creating an environment where our guests not only feel special but so do our team members. While we're all about vibrant flavors and seasonal, local + mindfully sourced products, we've learned the secret to great ‘anything' is the people behind the scenes. Every day, our teams strive to deliver our company's purpose better than the day before. And our values - innovation, respect, sustainability, integrity and community - guide the journey for our leaders.

At Crisp Kitchen & Juice, we're on a mission to create an elevated guest experience that provides the perfect antidote to the hectic nature of a busy life: an easy, convenient and deliciously nourishing option that clearly speaks to our mantra: Elevate Your Everyday!

At Crisp Kitchen & Juice you'll find: 

• Energizing, plant-rich, innovative and sustainably sourced food plus amazing pastured eggs and goat and sheep dairy along with mindfully sourced meats, fowl and fish. 
• Chef-driven menus bursting with vibrant flavor, color and just plain deliciousness! Careful attention to detail and aesthetic presentation are key. 
• Artisan and alternative-flour sourdough breads plus a wide variety of baked goods, many of which are surprisingly gluten free. Plus, our ‘hard to believe it's not dairy' plant-based ice creams.
• Creative combinations and inspiring flavors in our beverage offerings: bottled fresh-pressed juice, smoothies, coffee/espresso, tea, local craft beer, wine, cocktails, liquid desserts and apoptogenic tonics and elixirs.
• Real food with unsurpassed nutrition that everyone will feel great about putting into their body, whether they're vegan or vegetarian, carnivore or omnivore! A robust online ordering platform, picnics to go, grab-and-go in store and eventual dine-in.
• In-house produced and packaged goods to stock our Market Provisions along with a robust lifestyle retail selection.
• Workshops and hosted events, currently via YouTube, Zoom and Instagram Live - and eventually in-house - are an important part of our community outreach and event programming. 

Total Compensation:

We have generous benefits, perks, career opportunities and competitive compensation packages that will be sure to please. 

Total compensation range: $23-$30 per hour

Total compensation package includes: 

• Work in a dynamic, passion and purpose driven environment
• Fantastic tips
• Health benefits program
• Paid vacation
• 50% off of food and beverages
• Discounts on all retail and house-made packaged provisions
• Plus, exceptional education for all such as fresh from farm ingredient sourcing, ferments, wine, craft beer, specialty coffee and more.
• Expand your knowledge of food & beverage including adaptogens, tonics and tinctures
• Opportunities for career growth within an organization of passionate, guest service-oriented professionals as we expand locations.

Key Elements of The Team Lead Position:

• Lead and role model Crisp Kitchen & Juice standards and expectations
• Motivate and supervises all Team Members as needed
• Effectively manage daily shifts and employee-relations, including utilization of corrective action where necessary
• Model and Teach all Team Members clear expectations of conduct and service
• Establish and maintain good business and community relations
• Direct safety programs for accident prevention and manages employee and guest injury/illness reporting
• Respond to all guest comments promptly and respectfully
• Monitor housekeeping and sanitation standards
• Follow and enforce proper money handling and guest check procedures
• Effectively communicates with internal and external team members/partners/guests
• Schedules and delegates tasks to be completed
• Assure the store is operating to company expectations with regard to operational processes and procedures by setting the standard for excellence 
• Inspect food and beverage to maintain quality standards and sanitation regulations
• Investigate and resolve food quality and guest service issues, ensures guest satisfaction with each and every guest contact
• Learn the names of regular customers
• Acknowledge those that visit the store frequently
• Know the products and can describe our offerings to customers with ease
• Is familiar with all of the functions of the store so that they can be the point person in the absence of the Chef Manager or General Manager
• Effectively open or close the store, using proper checklists, cleaning procedures & opening/closing guidelines
• Provide a safe and secure work environment for staff and guests

Desired Skills and Experience:

• Enthusiastic & positive attitude with excellent verbal communication skills
• Teamwork - Balance team and individual responsibilities; Exhibit objectivity and openness to others' 
• Diversity - Show respect and sensitivity for cultural differences
• Judgment - Exhibit sound and accurate judgment
• Ability to work in a fast-paced environment
• Extremely reliable, dedicated and willing and able to work a flexible schedule, including weekends and holidays
• Quality & Improvement Management - Look for ways to constantly improve and promote quality
• Organization – Complete administrative tasks with accuracy and on time; support organization's mission/vision/values

We are excited to be opening our very first brick and mortar location in St. Helena after years of proving the concept in Napa Valley via pop ups, farmers markets, private events and more. We're proud to deliver a culinary forward, creative fresh take on nourishing fare and lifestyle goods in a welcoming hip café setting with an open kitchen and brilliant sunlight streaming in throughout.

At Crisp Kitchen & Juice we thrive on a sense of community and connection as we strive for enjoyment over deprivation. We are proud to deliver a culinary forward, creative fresh take on all we offer with local, seasonal, and sustainability all paramount. Come join our team here in the Napa Valley!