Assistant Manager-SPA-RETAIL - European Wax Center
Silver Spring, MD 20910
About the Job
HAVE YOU WORKED AT A EUROPEAN WAX CENTER OR OTHER SPA TYPE ENVIRONMENT? Then THIS JOB IS FOR YOU!
European Wax Center is seeking an exceptional Assistant Manager with a passion for sales, team building and training to oversee operations and drive performance.
As an Assistant Manager, you will be assisting in all aspects of daily operations with a focus on achieving sales goals and delivering exceptional customer service. MULTI-TASKING is your passion! Must have a flexible schedule including days, evening & weekends.
Job Responsibilities:
· Drive this location to achieve goals and infuse the team with a passion for creating outstanding customer experiences-be a SALES STAR!
· Create a POSITIVE work environment
· Coach and build YOUR TEAM
· Implement and execute systems/process consistent with a high performing franchise
· Scheduling, inventory and reporting
· Organize outreach and marketing events
Required Skills:
· A passion for people and sales!
·· Be enthusiastic about our brand, outgoing, energetic, resourceful and detail oriented
· Exceptional customer service and social skills including ability to communicate effectively in all situations including guest relations, conflict resolution, individual coaching and group presentations
· Demonstrate the ability to evaluate issues, establish priorities and adjust direction when necessary
· Ability to work flexible schedule including days/evening/weekends
Requirements
High school diploma or equivalent
2 year experience in Customer Service preferred
2 year experience in Sales preferred
Reliable means of transportation
Career Growth
Competitive Hourly Wage PLUS Bonuses
Ongoing extensive European Wax Center operational training
Employment growth opportunities
Discount on waxing/products
Previous EWC, Massage Envy, Hand & Stone, Amazing Lash and/or Zenoti Software experience a plus
EWC is an equal opportunity employer
Job Type: Full-time
Schedule: 8 hour shift
Work Location: Silver Springs, MD
Multiple locations
Benefit Conditions:
Waiting period may apply
Only full-time employees eligible
Work Remotely: No
Work Location: Multiple Locations
RBC Nova 1, LLC. is a small business that values work and life balance.
We strive for excellence in our internal and external guest experience.
We inspire each other daily and foster an environment that encourages authentic working relationships while also creating a dynamic and profitable guest experience.