Assistant Manager-Salt Pub - La Cima Restaurants LLC
Huntsville, AL 35806
About the Job
Here at Salt Factory, we take great pride in our quality, food, and friendly, responsive service. Our high standards can only be maintained through great people like you who share our values and desire to do the very best job possible for our guests every day. As a member of our team, it is essential that you maintain an energetic, friendly, hospitable, and caring attitude. It is your responsibility to see that each guest feels special and enjoys our fun atmosphere to include food and beverage.
Salt Factory's mission is to enrich the lives of our guests, our employees, and owners.
We do this through superior quality food and beverages, legendary guest service, recruiting, training, sales growth, cost controls, ensure that proper policies are followed, and treating our employees like family. You will be very hands-on and will be responsible for daily operations. We believe that our employees are our most important resource, and our success depends upon creating and retaining a staff capable of delivering an exceptional dining experience to every guest, every time. You must be dependable, self-reliant, have wonderful guest hospitality, coaching and teaching skills. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude.
Our Mission at Salt Factory is quite simple, EXCELLENCE.
To be the beacon of highest level of service and hospitality in our industry and to provide the most exceptional quality products available to our guests.
TRADEMARK: We are elegant and professional ladies and gentlemen who set the highest standards in all aspects of service and hospitality.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Assistant Manager
The duties and responsibilities of an Assistant Manager include, but are not limited to:
- Effectively teach, motivate, coach, continue development, and discipline staff, to include bartenders, servers, bussers and must communicate with General Manager. Effectively coach and counsel. Hold team members accountable to standards and be willing to correct standards that are not met.
- Cash handling procedures are being followed.
- Beverage Inventory.
- Making necessary orders for supplies, operating supplies, and equipment.
- Proactively recruit, hire, and onboard as needed.
- Upholds the standards and expectations for standards, ticket times, safety, and sanitation. Restaurant overall organization and cleanliness.
- Handles volume and stress with composure and finesse.
- Knowledge of systems, methods, and processes that contribute to great execution and hospitality.
- Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance. Contacting Human Resources immediately.
- Drive sales by working with other managers and staff to execute excellent operations.
- Maintain organized and updated training schedules, programs, and materials for employees. Effectively execute training and continued development programs. Employee files up to date with proper documentation.
- Manage cost controls that reflect shift excellence. Reviewing and paying invoices.
- Address customer needs, comments, and complaints.
- Dress and act professionally each day to set a good example for all employees.
- Staff productivity.
- Enforcing safety and sanitary practices, maintenance, and regulatory compliance. Upholds standards of cleanliness per health department and maintains a rating of A.
- Reviews schedules on a weekly basis. Managing staffing levels and shift assignments for a successful shift.
- Ensuring asset protection and security is in place.
- Proper state food certificates all up to date not expired.
- Ensure that alcohol is always served responsibly and in accordance with the law. All servers and members of management to have RAS training to include SSA or any state/local permit.
- Ensure all employees are working within outlined operating standards
SUPERVISION RECEIVED:
This position will report to their, General Manager.
SUPERVISION EXERCISED:
Full restaurant staff.
UNIFORM STANDARDS: The Assistant Manager must always portray an image of stylish professionalism. Your appearance is extremely important in communicating to our guest our commitment to excellence. You will not be permitted to work unless your uniform and personal hygiene standards are met.
LANGUAGE SKILLS:
Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful.
CERTIFICATES, LICENSES, REGISTRATIONS:
Ability to obtain and/or maintain any government required licenses, certificates, or permits to include ServSafe Food Manager and ServSafe Alcohol.
Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete Management training program prior to working a shift without supervision. Must successfully attend and complete all other required training in compliance with local and state regulations.
PHYSICAL DEMANDS:
The physical demands described here are the representative of those that must be met by an Assistant Manager to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Assistant Manager is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activates may change at any time with or without notice.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this role, the Assistant Manager is regularly exposed to fumes or airborne particles from the kitchen. The Assistant Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, freezer, and sometimes uses toxic or caustic chemicals when cleaning.
I acknowledge and affirm that I do not find my job duties or work environment to be unreasonable, offensive, intimidating, hostile, or unwelcome. I also expressly acknowledge that Salt maintains policies expressly restricting harassment, fraternization, and drug and alcohol abuse. I understand completely and agree to abide by each of these policies. I also expressly acknowledge that I have received copies of this written job description and all other applicable policies. I have received a copy of the job description and have read and understand its contents. I can perform all the duties stated.
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