Assistant Manager - Chick-fil-A
Rocky Mount, NC 27804
About the Job
We are a culture driven organization, offering competitive compensation, flexible schedules, and the freedom to grow personally and professionally.
- Monday-Saturday work week
- Culture focused
- 401k
- Insurance
- Vacation
An Assistant Manager is considered a very strong leadership position with an emphasis on actively developing and serving as a mentor and coach to a Team Leader, preparing him or her for potential advancement. An Assistant Manager primary, operational role on a daily basis is to ensure the Team Leader will have a successful shift. They will oversee the overall operation of the store on a day to day basis. Additionally, Assistant Managers are selected to manage an administrative or leadership role based on his or her passion and strengths giving a focused area of ownership, providing an additional opportunity for growth and administrative duties.
Assistant Managers must demonstrate soft leadership skills, and the ability to implement a vision. This individual is expected to be professional, mature patient, growth-minded, self-developing, and share in achieving the store’s vision and goals. Must be confident enough to willingly coach or correct employees. Should never be threatened by the success of others nor difficult challenges. Additionally, must be humble, a servant leader, willing to share successes and receive feedback. Demonstrates the competence and character that is needed to serve as an extension of the Operator in dealing with customers and employees. Most importantly they must have integrity, and the desire to build a strong, healthy organization.
Expectations:
- The primary role of an Assistant Manager is to oversee the overall operations of the entire store during their shift.
- Assistant Managers secondary role is to develop people.
- Accepts full responsibility and accountability for the business.
- Has the ability to think critically, and solve problems at work in a reasonable time frame.
- Leads by example. Exhibits the CORE 4 and Second Mile Service attributes, ensuring that every team members is exhibiting these behaviors as well.
- Must be ServSafe food safety certified.
- Capable of following the opening and closing procedures of the restaurant.
- Trained in all back office procedures and computer applications.
- Manages one or two areas of operational importance.
- Fully aware of vision and goals for the month and able to report on progress.
- Invests in the Team Leaders as a mentor and coach.
- Effectively shares information with others (oral, written, and non-verbal)
- Demonstrates teamwork – Putting the goals of the team ahead of their personal goals.
- Demonstrates empathy – Shares feelings, and understands the emotions of others.
- Demonstrates optimism – anticipates the best possible outcome, and provides positive feedback when someone is faced with adversity.
- Demonstrates follow through – when assigned tasks, doesn’t require prompting to completion.
- Professionalism – Carry themselves appropriately, and speaks in a respectful manner to all co-workers and guests.
- Must report to work in full, approved uniform.
- Ability to lift up to 50 lbs.
Salary Range: $16.27 – $19.23 per hour (Based on a 48 hour work week).
Qualifications:
1+ years experience in restaurant leadership preferred.
Associates degree preferred.
Job Type: Full-time
Qualifications:
1+ years experience in restaurant leadership preferred.
Associates degree preferred.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.